Easy returns and exchanges throughout Ukraine. No problem!
Four Advantages
Easily submit a request online, without unnecessary hassle.
Review of appeals and resolution of issues in the shortest possible time.
In accordance with current legislation, everything is transparent.
Get consultation and support at every stage.
Understand how to properly organize the procedure so that customers are satisfied.
Understand how to properly organize the procedure so that customers are satisfied.
Get a clear algorithm of actions when a buyer contacts you with a request.
Find up-to-date information on consumer protection laws.
Ensure impeccable customer service from the very beginning.
The law provides 14 days for replacement if the item is not suitable or has defects. It is important to keep the receipt and the item's original condition.
Yes, if it has not been used, the packaging and receipt are preserved, and no more than 14 days have passed since the purchase.
It is necessary to provide the product, receipt and prove the existence of a manufacturing defect. An expert examination may be required.
Contact the State Consumer Service or defend your rights in court. Keep all documents.
Yes, a list of such goods is defined by law, for example, some food products, medicines and others.