Choose a CRM Without Mistakes

Top 18 Alternatives to Microsoft Dynamics 365 CRM in Ukraine

The Best CRM Systems for Your Business: An Overview of Alternatives

Finest

Choose a CRM Without Mistakes

Детальний огляд найкращих рішень для вашого бізнесу

№1

LP-CRM

LP-CRM - Ukrainian CRM for product business, e-commerce and services. Looking for an alternative to Microsoft Dynamics 365? Optimize sales, automate processes and increase profits with LP-CRM!

Advantages

  • Convenient interface. Intuitive design for quick mastering by the team.
  • Ukrainian support. From a local team of developers and consultants.
  • Flexible adaptation. Customization to suit the needs of your business and industry.
  • Integration with services. Easily combine with your favorite tools.

Features

  • Convenient interface
  • Sales automation
  • Ukrainian support
  • Integration with Nova Poshta
  • Analytics for business
LP-CRM
№2

CPAshka

CPAshka - CRM for dropshipping in Ukraine. Automate accounting for dropshippers, orders and payments. Alternative to Microsoft Dynamics 365 CRM for e-commerce.

Advantages

  • Understandable CRM. Simple interface adapted for dropshippers in Ukraine.
  • Automatic accounting. Accurate calculation of payments to dropshippers, without Excel.
  • Time saving. Optimizes routine tasks, giving time for development.
  • Flexible reports. Analyze sales data, profit and partner performance.

Features

  • Dropshipping automation
  • User-friendly interface
  • Support for Ukrainian language
  • Reporting for dropshippers
  • Order tracking
CPAshka
№3

NetHunt CRM

NetHunt CRM - CRM for Gmail that integrates with your email. Manage leads, sales funnels, and automate processes without leaving your familiar Gmail interface. A great alternative to Microsoft Dynamics 365 CRM for small and medium businesses.

Advantages

  • Integration with Gmail. Manage leads, deals, and tasks directly from your Gmail inbox, without switching between platforms.
  • Easy automation. Automate sales and marketing without the need for coding, saving time and effort.
  • Easy to use. Intuitive interface, quick team training, and instant start-up.
  • Affordable price. Get a powerful CRM at a great price, without overpaying for unnecessary features.

Features

  • Easy integration with Gmail
  • Intuitive interface
  • Sales automation
  • Affordable price
  • Customer support
NetHunt CRM
№4

SuiteCRM

Looking for a Microsoft Dynamics 365 alternative? SuiteCRM is a powerful open source CRM. Flexible customization, extensive integration capabilities, and complete data control. An ideal choice for businesses that need a customized CRM solution.

Advantages

  • Open source. Complete data control and flexible adaptation to business needs.
  • Data security. Information protection through infrastructure control.
  • Customization. Wide range of customization options without restrictions.
  • Low cost. Saving money on licenses, paying only for support.

Features

  • Open source
  • Flexible setup
  • Cost savings
  • Data control
  • Secure solution
SuiteCRM
№5

KeepinCRM

KeepinCRM - simple CRM for small and medium-sized businesses. Manage customers, tasks, deals, warehouse and finance in one place. A great alternative to Microsoft Dynamics 365 CRM for those looking for an affordable and user-friendly solution.

Advantages

  • Intuitive interface. Easy to learn, no long training required, convenient for the team.
  • Affordable price. Optimize costs, save budget without losing functionality.
  • Comprehensive solution. Customer, sales, warehouse and finance management in one place.
  • Ukrainian language support. Quick and quality assistance from our support team.

Features

  • Intuitive interface
  • Affordable price
  • Fast support
  • SME functions
  • Easy implementation
KeepinCRM
№6

OneBox OS

Looking for a Microsoft Dynamics 365 CRM alternative? OneBox OS is a CRM/ERP platform that combines processes, telephony, warehouse, and document management into a single solution. Automate your business effectively! benefit1 - All in one place

Advantages

  • Все в одному місці. CRM, ERP, telephony, and document management - integrated into OneBox OS for seamless operation.
  • Flexible settings. Adapt the system to your business needs, not the other way around, without programming.
  • Business automation. Optimize routine operations and increase your team's productivity.
  • Fast implementation. Easy transition and quick start with the OneBox OS platform.

Features

  • Lower price
  • All in one
  • Ease of implementation
  • Flexible settings
  • Ukrainian support
OneBox OS
№7

Vtiger CRM

Looking for a Microsoft Dynamics 365 CRM alternative? Vtiger CRM is the only platform for sales, marketing and customer support. Streamline business processes and increase your team's productivity. Learn more about Vtiger CRM!

Advantages

  • All in one place. Sales, Marketing and Help Desk on a single platform for a complete customer picture.
  • Cost savings. Consolidate tools, reduce software and integration costs.
  • Easy integration. Seamless connection to existing business systems.
  • User-friendly interface. Intuitive, requires no lengthy training.

Features

  • Affordable CRM platform
  • Clear interface
  • Business automation
  • 24/7 customer support
  • Flexible settings
Vtiger CRM
№8

KeyCRM

KeyCRM - Ukrainian CRM for e-commerce. A convenient alternative to Microsoft Dynamics 365 CRM, that combines orders from all channels, customer communications, warehouse management, and analytics in one place. Optimize sales and improve customer service!

Advantages

  • All channels in one window. Combine orders, chats, and calls for better service.
  • Warehouse accounting. Control inventory, avoid shortages, and optimize purchases.
  • Detailed analytics. Get reports on sales, customers, and team performance.
  • Ukrainian support. Prompt assistance and localization for the needs of your business.

Features

  • Convenient CRM for business
  • Sales automation
  • Customer management
  • Integration with channels
  • Reporting and analytics
KeyCRM
№9

Agile CRM

Agile CRM - A CRM system that unifies sales, marketing, and service in a single interface. Looking for a Microsoft Dynamics 365 alternative? Agile CRM offers a comprehensive solution for growing your business!

Advantages

  • All in one place. Sales, marketing, and service - a single platform for effective work.
  • User-friendly interface. Easy to learn and use, intuitive navigation.
  • Marketing automation. Engage customers with automated campaigns and triggers.
  • Service improvement. Customer support becomes faster and more personalized, increasing loyalty.

Features

  • More affordable price
  • Simple interface
  • All in one place
  • Sales automation
  • No-code marketing
Agile CRM
№10

HubSpot CRM

Looking for an alternative to Dynamics 365? HubSpot CRM is a free CRM with powerful marketing, sales, and customer service tools. All in one platform to grow your business.

Advantages

  • Free start. Start using CRM for free, with the possibility of expansion.
  • Single platform. CRM, marketing, sales and support - all in one place.
  • Intuitive interface. Easy to learn and use, saving time on adaptation.
  • Growth with you. Scale the system as needed, adding new features.

Features

  • Free CRM system
  • Easy to use
  • Marketing automation
  • Single platform
  • Integration with tools
HubSpot CRM
№11

Bitrix24

Bitrix24 - all-in-one CRM and workspace, an alternative to Microsoft Dynamics 365 CRM. Organize sales, contact center and projects in one system! Convenient collaboration, automation and efficient business management.

Advantages

  • All in one place. CRM, tasks, chat, mail - everything to work in one system.
  • Flexible tariffs. Choose the right set of tools and save money.
  • Ease of use. Intuitive interface, easy start for the team.
  • Powerful automation. Automate sales, marketing and customer support.

Features

  • Ease of implementation
  • Flexible pricing policy
  • User-friendly interface
  • Process automation
  • Integration with instrum.
Bitrix24
№12

Apptivo

Apptivo - a suite of business applications with CRM at its core, designed for small and medium-sized businesses. A great alternative to Microsoft Dynamics 365 CRM, offering a wide range of tools to manage all aspects of your business.

Advantages

  • More affordable price. Save money on CRM without losing key features.
  • All in one place. Integrated suite of applications for all business needs.
  • Easy implementation. Quick start without complex integration.
  • Flexible customization. Adapt Apptivo to the unique needs of your business.

Features

  • CRM for SMB
  • Flexible alternative to D365
  • All business applications
  • Easy integration
  • Affordable price
Apptivo
№13

Copper

Copper - CRM, tightly integrated with Google Workspace, especially Gmail. A great alternative to Microsoft Dynamics 365 CRM for teams that actively use Google services. Manage clients and deals directly from your email!

Advantages

  • Integration with Gmail. Work with CRM directly in your email, saving time.
  • Intuitive interface. Easy to use, quick team training.
  • Automation of routine tasks. Automatically updates data, reducing manual work.
  • Real-time reporting. Track key metrics to improve sales.

Features

  • CRM for Gmail
  • Google Integration
  • Ease of use
  • Dynamics Alternative
  • User-friendly interface
Copper
№14

Zoho CRM

Zoho CRM - cloud-based CRM system for sales, marketing, and customer service automation. Considering an alternative to Microsoft Dynamics 365 CRM? Zoho CRM offers powerful functionality and flexibility for your business.

Advantages

  • Affordable price. Cost savings without sacrificing functionality.
  • Easy integration. Connection with other Zoho services and other platforms.
  • Flexible customization. Adaptation to your business needs.
  • User-friendly interface. Intuitive, quick learning curve.

Features

  • Flexible pricing
  • Simple integration
  • Sales automation
  • Data analytics
  • 24/7 support
Zoho CRM
№15

Odoo CRM

Odoo CRM is part of the Odoo ERP system. A flexible, scalable platform for managing sales, marketing, and customer service. An alternative to Microsoft Dynamics 365 CRM with integrated tools for business automation.

Advantages

  • Integration. All in one system: CRM, sales, marketing, accounting - without data silos and unnecessary integrations.
  • Flexible customization. Adapt the CRM to the needs of your business, not vice versa. Expand functionality as needed.
  • Open source. Full control over data and system. Transparency and vendor independence.
  • Affordable price. Reducing the cost of CRM and integration with other business applications.

Features

  • ERP integration
  • Customization flexibility
  • Open source
  • Scalability
  • Affordable price
Odoo CRM
№16

Freshworks CRM (Freshsales)

Looking for an alternative to Microsoft Dynamics 365 CRM? Freshworks CRM (Freshsales) is a CRM with integrated telephony, email, and AI assistant for effective sales. Automate routine tasks and focus on customers!

Advantages

  • Convenient telephony. Call customers directly from the CRM, record conversations, and analyze them.
  • AI assistant. Automate routine tasks, get suggestions, and personalize communication.
  • Intuitive interface. Easy to use, quick team training, and high productivity.
  • Favorable price. Get a powerful CRM without overpaying, flexible pricing plans.

Features

  • Intuitive interface
  • Convenient telephony
  • AI assistant Freddy
  • Easy integration
  • Favorable price
Freshworks CRM (Freshsales)
№17

Microsoft Dynamics 365 Sales

Microsoft Dynamics 365 Sales - CRM for sales automation, part of the Microsoft 365 ecosystem. Integrated with Copilot for increased productivity. Considering alternatives? Evaluate the possibilities!

Advantages

  • Deep integration. Seamless work with Office 365 and other tools.
  • Copilot: AI assistant. Get analytics and advice for better decisions.
  • Scalability. CRM grows with your business, adapting to needs.
  • Data security. Your data is protected by reliable Microsoft security protocols.

Features

  • Alternative: Easier implementation
  • Alternative: Flexible pricing policy
  • D365: Integration with Microsoft 365
  • D365: Copilot support
  • D365: Large-scale ecosystem
Microsoft Dynamics 365 Sales
№18

Creatio (Sales)

low-code CRM platform for sales automation. An excellent alternative to Microsoft Dynamics 365 CRM. Automate business processes, increase team efficiency, and improve customer experience with Creatio.

Advantages

  • Low code. Easily adapt the system to business needs without programmers.
  • Automation. Optimize sales, marketing, and service.
  • Flexible platform. Personalize CRM and quickly change it.
  • Sales growth. Tools to increase conversion and deals.

Features

  • Dynamics 365 alternative
  • Low code
  • Process automation
  • User-friendly interface
  • Quick implementation
Creatio (Sales)
Comparison

CRM System Comparison

# Platform Segment What It Can Do Trial Price From
1LP-CRMProduct business, e-commerce, servicesAutomation, sales, integrationsFree version for up to 50 orders per monthfrom $9/month
2CPAshkaDropshippers, e-commerceAccounting for dropshippers, automation of payments, order managementFree for the first 100 leadsfrom $5/month
3NetHunt CRMSMB, sales, marketingGmail integration, automation, sales funnels14 day trialfrom $24/month per user
4SuiteCRMSmall business, enterprisesOpen source, customization, integrationOpen Source Software (free)from $0/month (self-hosted)
5KeepinCRMSmall business, medium businessClients, tasks, deals7 day testfrom 290 UAH/user/month
6OneBox OSSmall business, medium businessCRM, ERP, automationSome applications are freefrom $1.99/month (per 1000 records)
7Vtiger CRMSmall business, medium businessSales, marketing, support15 day testfrom $15/month per user
8KeyCRME-commerce, entrepreneursAutomation, integration, analytics14-day trialfrom $19/month
9Agile CRMSMBs, startupsAutomation, integration, unificationFree plan (up to 10 users)from $8.99/user/month
10HubSpot CRMSmall business, entrepreneursFree CRM, marketing, salesFree planfrom $20/month per user
11Bitrix24Small, medium businessCRM, automation, collaborationFree planfrom $61/month (5 users)
12ApptivoSmall business, medium businessCRM, automation, integrationFree trialfrom $15/month per user (annual billing) or $20/month monthly
13CopperSMBs, startups, Google teamsGmail integration, deals, clients14 day trialfrom $29/month per user
14Zoho CRMSmall business, medium businessSales automation, marketing, customer supportFree plan (up to 3 users)from $20/month per user
15Odoo CRMSmall, medium businessSales automation, integration, flexibilityOne App Free (CRM for free)from €24.90/month per user
16Freshworks CRM (Freshsales)Small business, salesIntegrated telephony, AI assistant, sales automationFree planfrom $9/month per user
17Microsoft Dynamics 365 SalesSales departments, businessSales automation, Copilot integration, CRM system30 day trialfrom $65/month per user
18Creatio (Sales)Sales, marketing departmentsSales automation, low code, CRMFree trial accessprice on request
Questions and Answers

Questions and Answers

What other CRMs are there in Ukraine?
There are many CRMs in Ukraine, such as SalesForce, Hubspot, Zoho CRM, and others.
Which CRMs are better for small businesses?
For small businesses, simpler and more budget-friendly CRMs like Bitrix24 or Creatio are suitable.
Are there Ukrainian CRM analogs?
Yes, there are Ukrainian developments, such as NetHunt CRM, KeyCRM, OneBox OS.
What should be considered when choosing a CRM?
It is important to consider business needs, budget, scalability, and integration with other systems.
Where can I find the TOP-18 CRMs in Ukraine?
Look for CRM ratings in Ukrainian IT publications and blogs, they often publish such lists.