The 17 Best Zoho CRM Alternatives for Your Business

CPAshka is a CRM system created for dropshipping in Ukraine. Automates the accounting of dropshippers, simplifying order and payment management. Are you looking for an alternative to Zoho CRM for dropshipping? Try CPAshka!

Main Pros

• Automation of payments. Accurate calculation of rewards for dropshippers, avoiding manual errors.
• Order tracking. Control of all stages: from acceptance to delivery.
• Real-time reporting. Full analysis of sales and profitability of each dropshipper.
• Easy Integration with Platforms. Easy connection to popular marketplaces and delivery services.

Functionality

• CRM for dropshipping
• Accounting automation
• User-friendly interface
• Calculation of dropshippers
• Integration with consignment notes

LP-CRM is a Ukrainian CRM, an alternative to Zoho CRM, created for the product business, e-commerce and the service sector. Automate sales, improve customer service and increase profits!

Main Pros

• Local support. The Ukrainian team is always there to help.
• Sales automation. More deals with less team effort.
• Integration with Nova Poshta. Track delivery directly in CRM.
• Ukrainian interface. Clear and convenient for your employees.

Functionality

• User-friendly interface
• Ukrainian language support
• Sales automation
• Integrations with Nova Poshta
• Price for small business

Copper - CRM built for Google Workspace. Its deep integration with Gmail makes it a great alternative to Zoho CRM if you are an active Google services user. Manage sales and customers directly from your mail!

Main Pros

• Gmail integration. Work with CRM directly from your mail, without switching between tabs.
• Intuitive interface. User-friendly design for easy navigation and quick learning.
• Sales automation. Track leads, manage deals, and build sales funnels.
• Full G Suite integration. Easily sync contacts, calendars, and Google Drive files.

Functionality

• Integration with Gmail
• Ease of use
• Sales automation
• Deal tracking
• Reporting and analytics

Streak CRM is a CRM right in your Gmail. Conveniently manage deals, correspondence, and tasks without leaving your email. Customize your own sales pipelines and track the progress of each deal. An alternative to Zoho CRM if you prefer working in Gmail.

Main Pros

• Gmail Integration. All communication with clients directly in the mail, without switching between platforms.
• Custom pipelines. Customize the sales funnel to suit your unique business process.
• Ease of use. Intuitive interface, no special skills required.
• Real-time tracking. Stay up to date on all events, have up-to-date information about deals.

Functionality

• Gmail Integration
• Custom sales funnels
• Simple interface
• Email Tracking
• Process automation

Zoho CRM - Cloud-based CRM for sales, marketing, and customer support automation. A powerful customer relationship management tool that helps increase sales and improve service.

Main Pros

• User-friendly interface. Easy to learn, quick to start working with the system.
• Flexible customization. Adapt the system to the needs of your business.
• Service integration. Unite sales, marketing, and support in one place.
• Real-time analytics. Make informed decisions based on data.

Functionality

• Intuitive interface
• Flexible CRM customization
• Convenient automation
• Wide functionality
• Integration with services

Odoo CRM - CRM module in Odoo ERP system. A comprehensive solution for managing sales, marketing, and customer service. Considering alternatives to Zoho CRM? Odoo CRM can be a great choice!

Main Pros

• Full integration. CRM, sales, marketing - all in one system for efficiency.
• Flexible configuration. Adapt CRM to your business needs, not vice versa.
• Scalability. Grow with Odoo CRM: easily add new modules.
• Open source. Expand functionality and integrate with any services.

Functionality

• Open source
• Flexible integration
• Wide functionality
• Business automation
• Scalability

KeyCRM - Ukrainian CRM system for business. Combines orders from marketplaces, online stores, and social networks. Convenient management of communications, warehouse, and sales analytics. An alternative to Zoho CRM for the Ukrainian market.

Main Pros

• All in one place. Manage orders, communications, and warehouse in a single system.
• Ukrainian language support. Get fast and efficient support in your native language.
• Integration with marketplaces. Automate order processing from Rozetka, Prom, and other platforms.
• Analytics for growth. Track key metrics and make informed decisions.

Functionality

• Ukrainian CRM
• Integrations for all channels
• Sales automation
• User-friendly interface
• Business analytics

Salesforce Sales Cloud - the leading CRM for scaling your business. Build sales funnels, automate processes, get deep analytics and forecasting. An alternative to Zoho CRM for large enterprises that require broad functionality and integrations.

Main Pros

• Powerful analytics. Get in-depth reports and sales forecasts for strategic decisions.
• Flexible customization. Customize the CRM to fit your business needs, not the other way around.
• Integration with other services. Easily integrate with email services, telephony, and other tools.
• Scalability. Grow your business with a CRM that grows with you.

Functionality

• Integration
• Flexible customization
• Scalability
• Advanced reporting
• Process automation

Freshworks CRM (Freshsales) - a powerful alternative to Zoho CRM. It has built-in telephony, email, and AI assistant Freddy to automate sales and improve customer relationships. Try a modern CRM for your business!

Main Pros

• Built-in telephony. Call customers directly from the CRM, record conversations, and track communication history.
• Email marketing. Send personalized email newsletters, track openings and clicks for effectiveness.
• AI assistant. Automate routine tasks, get tips and forecasts to increase sales.
• Intuitive interface. Easy to use, quick team training and instant results.

Functionality

• Intuitive interface
• Sales automation
• Built-in telephony
• AI assistant
• Favorable price

Creatio (Sales) - a powerful low-code CRM platform for sales and marketing automation. An alternative to Zoho CRM with advanced business process customization capabilities. Optimize your sales funnel and improve customer engagement!

Main Pros

• Process automation. Automate sales, marketing, and service without code.
• Quick adaptation. Easily customize the system to meet your business needs.
• Low code/No-code. Create applications and integrations without programming.
• 360° customer profile. Complete customer information for better interaction.

Functionality

• Process automation
• Customization flexibility
• Low code
• Quick implementation
• CRM platform

Microsoft Dynamics 365 Sales - CRM for great business. Deep integration with Microsoft 365 and Copilot extends sales capabilities, automates routine tasks, and improves customer interaction. Alternative to Zoho CRM, but with a focus on corporate needs.

Main Pros

• Deep integration. Seamless operation with Office 365, Teams and other Microsoft products.
• Built-in Copilot. AI-powered sales assistant: tips, automation, real-time analytics.
• Scalability. Suitable for companies of any size, adapts to business needs.
• Advanced analytics. Powerful reports and dashboards for deeper understanding of sales data.

Functionality

• Deep integration with 365
• Copilot AI assistant
• Sales automation
• Real-time data analysis
• Customization to needs

Insightly - CRM for small and medium-sized businesses that combines customer and project management. Integrations with popular services expand possibilities. An alternative to Zoho CRM for those looking for a comprehensive solution.

Main Pros

• Simple implementation. Easy transition and quick setup to meet the needs of your business.
• Project integration. Manage sales and projects in one place for better visibility.
• Clear prices. Transparent pricing grid without hidden fees, suitable for SMB.
• Effective support. Fast and professional help at every stage of using the system.

Functionality

• CRM for SMB
• Projects + integrations
• Zoho CRM analogue
• Clear interface
• Ukrainian language support

HubSpot CRM - Free CRM for marketing, sales, and support. Looking for a Zoho CRM alternative? HubSpot offers powerful free functionality and paid extensions to scale your business.

Main Pros

• Free CRM core. Start now, with no initial investment, with a full set of basic features.
• All-in-one platform. Unite marketing, sales, and support for better coordination.
• Easy scaling. Grow your business by adding tools as needed.
• User-friendly interface. Intuitive, simplifying implementation and training.

Functionality

• Free CRM start
• Sales automation
• Marketing + CRM together
• Convenient customer support
• Unified platform for business

Agile CRM - A comprehensive CRM that integrates sales, marketing, and customer support functions into a single interface. Looking for an alternative to Zoho CRM? Agile CRM is a powerful business automation tool!

Main Pros

• Single platform. Manage sales, marketing, and support in one place for efficient operation.
• User-friendly interface. Intuitive design for quick learning and comfortable work.
• Marketing automation. Attract more customers with automated campaigns and email newsletters.
• 360° customer support. Complete customer information for personalized service and loyalty.

Functionality

• CRM for business growth
• All in one place
• Easy to set up
• Sales automation
• Clear analytics

Vtiger CRM - a powerful platform that integrates sales, marketing, and customer support. Looking for an alternative to Zoho CRM? Vtiger offers a wide range of functionality to automate business processes and improve customer interaction.

Main Pros

• Unified platform. Sales, Marketing, and Help Desk in one solution for coordinated work.
• More affordable price. Save money while getting wider functionality.
• Full customization. Customize the system to the needs of your business, without restrictions.
• Open source. More control and opportunities to develop your own solutions.

Functionality

• Email integration
• Sales automation
• Reporting and analytics
• 24/7 Customer support
• Single space for teams

Looking for a Zoho CRM alternative? amoCRM is a CRM focused on messengers: chat funnels, bots, and omnichannel dialogues. Increase sales through convenient customer communication!

Main Pros

• Integration with messengers. Communicate with customers in familiar channels, build chat funnels, automate sales.
• Omnichannel in one window. All correspondence with the client - in one place, regardless of the communication channel.
• 24/7 support bots. Automate answers to questions, attract new customers around the clock.
• Convenient dialogue analytics. Evaluate the effectiveness of communications, improve scripts, increase sales.

Functionality

• Integration with messengers
• Sales automation
• User-friendly interface
• Chat funnels
• Omnichannel communications

Bitrix24 - CRM and workspace that unites sales, contact center, and projects. Looking for a Zoho CRM alternative? Bitrix24 offers a comprehensive business management solution.

Main Pros

• Full set of tools. Everything for business in one place: CRM, tasks, mail, chat.
• Easy integration. Easily connect website, telephony, social networks.
• Flexible pricing. Optimal choice for the needs of any business.
• Ukrainian support. Qualified assistance for quick issue resolution.

Functionality

• Multifunctionality
• Service integration
• Sales automation
• User-friendly interface
• Customer support