Choose a CRM for Your Niche

Top CRMs: Alternatives to ACT! for Ukraine

The Best CRM Systems to Replace ACT!: Comparison and Reviews

Finest

Choose a CRM for Your Niche

Детальний огляд найкращих рішень для вашого бізнесу

№1

CPAshka

Looking for an alternative to ACT!? CPAshka is a CRM for dropshipping in Ukraine, designed specifically to automate work with dropshippers. Forget about manual counting - CPAshka will do everything for you! Optimize your business today!

What You Get

  • Accounting of dropshippers. Automatic calculation of payments, convenient statistics, all in one place.
  • Integration with Nova Poshta. Automatic creation of waybills, tracking parcels directly in the system.
  • Simple interface. Easy to learn, intuitively understandable for quick work.
  • 24/7 support. Always ready to help with any question, quick response.

Characteristics

  • CRM for dropshipping UA
  • Auto dropshipper accounting
  • Easy alternative to ACT!
  • Convenient price, all inclusive
  • Time saving, profit
CPAshka
№2

LP-CRM

Looking for an alternative to ACT! CRM? LP-CRM is a Ukrainian CRM for product business, e-commerce and services. Automate sales, manage customers and increase profits with LP-CRM! Try it for free!

What You Get

  • Convenient interface. Easy to learn and use, intuitive design.
  • Local support. Ukrainian support is always nearby, fast and efficient.
  • Integration with Nova Poshta. Automate shipments and track parcel statuses directly in the CRM.
  • Sales automation. From lead to deal - everything in one system, no missed opportunities.

Characteristics

  • ACT! CRM replacement
  • Ukrainian CRM
  • For e-commerce
  • Business automation
  • Convenient interface
LP-CRM
№3

Microsoft Dynamics 365 Sales

Microsoft Dynamics 365 Sales - powerful CRM for large businesses. Deep integration with Office 365 and Copilot for sales automation and improved customer engagement. Consider it as an alternative to ACT! to scale your business.

What You Get

  • Deep integration. Easily integrates with Office 365 and other Microsoft tools for seamless operation.
  • Artificial Intelligence Copilot. Get intelligent prompts and task automation with Copilot.
  • Scalability. CRM grows with your business, adapting to the needs of any size.
  • User-friendly interface. Intuitive design for quick learning and efficient teamwork.

Characteristics

  • 365 integration
  • Copilot for Sales
  • Business Automation
  • Flexible CRM system
  • Solution scalability
Microsoft Dynamics 365 Sales
№4

amoCRM

amoCRM - a CRM system focused on messengers. Chat funnels, chatbots, and omnichannel dialogues will help you establish effective communication with customers. A great alternative to ACT! CRM for modern business.

What You Get

  • Convenient chat funnels. Automate sales through messengers, increase conversion.
  • Omnichannel dialogues. Communicate with customers from any channel in one window.
  • 24/7 support bots. Answer typical customer questions automatically, around the clock.
  • Integration with messengers. Connect popular messengers and social networks for better communication.

Characteristics

  • Chat-CRM for sales
  • Automation of communications
  • Integration with messengers
  • Convenient sales funnel
  • ACT! Alternative
amoCRM
№5

Salesforce Sales Cloud

Salesforce Sales Cloud - the leading CRM for sales automation, pipeline building, and data analysis. Optimize business processes and increase profits! A great alternative to ACT! CRM for large enterprises.

What You Get

  • Scalability. Easily adapts to the growth of your business.
  • Full integration. Integrates sales, marketing, and service.
  • Advanced analytics. Gain valuable insights for decision-making.
  • User-friendly interface. Intuitive, saves training time.

Characteristics

  • Functionality wider than ACT!
  • Integration is better
  • Analytics are deeper
  • Scalability is higher
  • Sales automation
Salesforce Sales Cloud
№6

SugarCRM

Looking for an alternative to ACT! CRM? SugarCRM is a flexible open-source CRM system designed for B2B sales. Customize it to your needs and get the most out of your customer relationships!

What You Get

  • Open source. Full freedom of customization and integration with other services.
  • B2B orientation. Specialized tools for complex B2B sales.
  • Flexibility of settings. Adaptation to the unique needs of your business.
  • Scalability. Develop CRM along with the growth of the company.

Characteristics

  • Open source
  • Flexibility of settings
  • B2B orientation
  • Scalability
  • Integration with other software
SugarCRM
№7

Keap (ex-Infusionsoft)

Keap (formerly Infusionsoft) - CRM with marketing automation for entrepreneurs. Looking for an alternative to ACT! CRM? Keap offers powerful customer management and marketing automation tools so you can focus on growing your business.

What You Get

  • Simple automation. Automate marketing and sales, focus on business growth.
  • Intuitive interface. Easy to use, even without experience in CRM systems.
  • All in one place. CRM, marketing and automation - a single platform for business.
  • Personalized marketing. Attract customers with relevant offers and messages.

Characteristics

  • Marketing automation
  • CRM for small business
  • Simple email templates
  • ACT CRM alternative
  • Intuitive interface
Keap (ex-Infusionsoft)
№8

Insightly

Insightly - CRM platform for small and medium-sized businesses that combines CRM and project management functions. Integrations with popular services make it a great alternative to ACT! CRM, especially for those looking for more project work organization options.

What You Get

  • Intuitive interface. Easy to use, quick team training.
  • Project management. Manage projects and sales in one place.
  • Flexible integration. Integrates with your favorite tools.
  • Advanced analytics. Get valuable insights for business development.

Characteristics

  • CRM for SMB
  • Projects + integrations
  • ACT! alternative
  • Understandable interface
  • Customer support
Insightly
№9

Nutshell

Nutshell: powerful yet simple CRM + email marketing for B2B. The perfect alternative to ACT! CRM for teams looking for increased productivity and sales automation. Try it now!

What You Get

  • Intuitive interface. Easy team training, quick start, saves time on mastering.
  • Effective email marketing. Attract more leads, automate mailings and track results.
  • B2B focus. Specially designed for the needs of teams working in the B2B segment.
  • Powerful automation. Automate routine tasks to focus on sales.

Characteristics

  • Easy to use
  • Intuitive interface
  • Sales automation
  • Powerful email marketing
  • Optimized for B2B
Nutshell
№10

Less Annoying CRM

Less Annoying CRM (LACRM) - the perfect alternative to ACT! CRM for small businesses. Simple, intuitive interface without unnecessary functions, focused on the needs of small companies. Manage contacts and deals easily!

What You Get

  • Ease of use. Intuitive interface for quick mastery.
  • Affordable price. No hidden fees, transparent and favorable cost.
  • Focus on small business. Functionality adapted to the needs of small companies, without unnecessary.
  • Excellent support. Quick and professional assistance, always ready to answer questions.

Characteristics

  • Simple interface
  • Easy to learn
  • Favorable price
  • Fast support
  • Focused on small business
Less Annoying CRM
№11

Vtiger CRM

Looking for an alternative to ACT! CRM? Vtiger CRM is the only platform for sales, marketing and customer support. Streamline business processes and increase productivity with Vtiger CRM.

What You Get

  • Full integration. Sales, Marketing and Help Desk in one place for coordinated work.
  • Cost savings. Get more features for less.
  • Flexible customization. Adapt the system to the needs of your business.
  • 24/7 support. Qualified help is always at hand.

Characteristics

  • CRM for sales
  • Marketing automation
  • Customer support
  • Easy integration
  • Favorable price
Vtiger CRM
№12

OneBox OS

OneBox OS - CRM/ERP platform that unites processes, telephony, warehouse, and document management. A great alternative to ACT! CRM for business automation in one solution!

What You Get

  • All-in-one. CRM, ERP, telephony, warehouse - integrated.
  • Flexible platform. Customize processes to fit your business needs.
  • Routine automation. Forget about manual tasks, focus on growth.
  • User-friendly interface. Easy to learn and use effectively.

Characteristics

  • User-friendly CRM/ERP platform
  • Alternative to ACT! CRM
  • All in one place
  • Business automation
  • Ukrainian developer
OneBox OS
№13

Close

Close - CRM for sales with a focus on calls and email campaigns. An ideal alternative to ACT! CRM if you need a flexible system with powerful telephony integration and communication automation. Increase sales efficiency with Close!

What You Get

  • Call integration. Make calls and record conversations directly from the CRM, saving time
  • Email sequences. Automate correspondence, maintain contact with customers
  • User-friendly interface. Easy to use, quick team onboarding
  • Powerful analytics. Track sales progress, make informed decisions

Characteristics

  • Simpler integration
  • Modern interface
  • Sales automation
  • One-click calls
  • Convenient email campaigns
Close
№14

Odoo CRM

Odoo CRM - a powerful CRM system integrated into the Odoo ERP ecosystem. Optimize sales, manage customers, and automate business processes. An excellent alternative to ACT! CRM, offering a wider range of capabilities.

What You Get

  • Full integration. CRM part of the powerful ERP Odoo, all in one place.
  • Scalability. Grow your business, CRM grows with you.
  • Flexible setup. Adapt CRM to the needs of your business.
  • User-friendly interface. Intuitive, easy to use.

Characteristics

  • Open source
  • ERP integration
  • Flexible customization
  • Scalability
  • Affordable price
Odoo CRM
№15

NetHunt CRM

NetHunt CRM is a CRM system integrated with Gmail. Manage leads, sales funnels, and automate business processes directly from your email. A great alternative to ACT! CRM for optimizing customer relations.

What You Get

  • Gmail integration. Manage sales directly from your email, quickly and conveniently.
  • Sales automation. Set up triggers and sequences to never lose a lead.
  • Convenient sales funnel. Track deal progress at each stage and forecast revenue.
  • Customer support. Get quick help from our support team.

Characteristics

  • Integration with Gmail
  • Intuitive interface
  • Sales funnels
  • Task automation
  • Lead tracking
NetHunt CRM
№16

SalesDrive

SalesDrive - CRM for online stores that simplifies working with marketplaces, delivery, payments and warehouse. A great alternative to ACT! CRM for e-commerce automation!

What You Get

  • Integration with marketplaces. Manage all sales from one place, increase audience reach.
  • Delivery automation. Optimize logistics, reduce shipping costs and improve service.
  • Synchronization of warehouse accounting. Always up-to-date stock data, avoiding shortages or surpluses of goods.
  • Convenient payment integration. Accept payments in various ways, simplify the payment process for customers.

Characteristics

  • ACT! CRM replacement
  • CRM for e-commerce
  • All-in-one integrations
  • Sales automation
  • Convenient inventory management
SalesDrive
№17

Freshworks CRM (Freshsales)

Freshworks CRM (Freshsales) - CRM with built-in telephony, email, and AI assistant. A great alternative to ACT! CRM that simplifies sales, automates routine tasks, and helps close more deals. Try it for free!

What You Get

  • Built-in telephony. Call customers directly from the CRM, record conversations, and analyze them.
  • AI assistant. Automates routine, gives tips for deals, improves productivity.
  • Effective email marketing. Send personalized mailings, track results, increase sales.
  • Simple interface. Intuitive, easy to learn, quick implementation of Freshworks CRM (Freshsales).

Characteristics

  • Modern CRM
  • Intuitive interface
  • Sales automation
  • AI assistant
  • Built-in telephony
Freshworks CRM (Freshsales)
№18

SuiteCRM

SuiteCRM - A powerful open-source CRM, a great alternative to ACT! CRM. Flexible customization, integration, and scaling to meet your business needs. Streamline sales, marketing, and customer support!

What You Get

  • Open Source. Full control over data and code, without vendor lock-in.
  • Flexible Adaptation. Customize the system to your business's unique needs.
  • Extensive Capabilities. A wealth of features for managing sales, marketing, and support.
  • Cost Savings. No licensing fees, only implementation and support costs.

Characteristics

  • Open Source
  • Flexible Adaptation
  • Budget-Friendly Replacement
  • Full Integration
  • Advanced Features
SuiteCRM
№19

HubSpot CRM

HubSpot CRM - a free alternative to ACT! CRM. A single platform for marketing, sales, and support. Scale your business, automate processes, and improve customer engagement. Get started for free!

What You Get

  • Free CRM. Get started now at no cost, scale later.
  • All-in-one. Marketing, sales, and support on one platform.
  • Easy integration. Easily connect your favorite tools and services.
  • Intuitive interface. Intuitive system, fast team training.

Characteristics

  • Free CRM system
  • Marketing + sales together
  • Integration with tools
  • Process automation
  • Intuitive interface
HubSpot CRM
№20

Capsule CRM

Capsule CRM - simple and convenient CRM for small business. Manage contacts, deals and projects in one place. Looking for an alternative to ACT! CRM? Capsule is a great solution for organizing sales and customer base!

What You Get

  • Simple interface. Easy to learn and use, intuitive design.
  • Convenient management. All contacts, deals, and projects in one place.
  • Flexible customization. Customize to suit your business needs effortlessly.
  • Affordable price. Get the most out of your investment at a great value.

Characteristics

  • Simple interface
  • Integration with mail
  • Deal management
  • Customer support
  • Cloud CRM solution
Capsule CRM
General Table

CRM Compared

# CRM System Scope of Application Key Functions Trial Version Initial Cost
1CPAshkaDropshippers, eCommerceAutomation, dropshipping, reportingFree for the first 100 leadsfrom $5/month
2LP-CRMProduct business, e-commerce, servicesSales automation, customer management, profit increaseFree version up to 50 orders per monthfrom $9/month
3Microsoft Dynamics 365 SalesLarge business, salesSales automation, integration, scaling30 day testfrom $65/month per user
4amoCRMSmall business, salesChat funnels, omnichannel, chatbots14 day testfrom $15/month per user
5Salesforce Sales CloudEnterprises, sales, marketingSales automation, pipeline, analytics30-day trialfrom $25/month per user
6SugarCRMB2B sales, enterprisesFlexibility, customization, B2B salesFree testfrom $49/month per user
7Keap (ex-Infusionsoft)Entrepreneurs, small businessCRM, automation, marketingTest (free of charge)from $159/month
8InsightlySmall, medium businessCRM, project management, integrations14 day trialfrom $29/month per user
9NutshellB2B, sales, marketingCRM, email marketing, sales automation14-day trialfrom $16/month per user
10Less Annoying CRMSmall business, entrepreneursSimplicity, intuitiveness, contacts30 day test$19/month per user
11Vtiger CRMSmall, medium, businessSales, marketing, support15 day trialfrom $15/month per user
12OneBox OSSMB, manufacturing, tradeCRM, ERP, automationSome applications are freefrom $1.99/month (per 1000 records)
13CloseSales departments, startups, small businessCalls, Email, Automation14-day trialfrom $49/month per user
14Odoo CRMSMBs, enterprisesSales, automation, integrationOne App Free (CRM for free)from €24.90/month per user
15NetHunt CRMSmall business, salesIntegration, automation, Gmail14-day trialfrom $24/month per user
16SalesDriveOnline stores, e-commerceMarketplaces, delivery, warehouse.Test 14 daysfrom 349 UAH/month
17Freshworks CRM (Freshsales)Small business, salesCRM, telephony, AI assistantFree planfrom $9/month per user
18SuiteCRMSmall businesses, enterprisesSales, marketing, supportOpen Source (Free)From $0/month (self-hosted)
19HubSpot CRMSmall business, marketing, salesFree CRM, automation, scalingFree planfrom $20/month per user
20Capsule CRMSmall business, salesContacts, deals, projectsFree planfrom $18/month per user
Frequently Asked Questions

Frequently Asked Questions

Which CRM is a suitable replacement for ACT!
There are many worthy options in Ukraine, such as Zoho CRM, HubSpot CRM, or Pipedrive
Which CRM is better for small teams?
For small teams, Zoho CRM or Pipedrive would be convenient, thanks to their simple interface and flexible pricing policy
Which CRMs offer Ukrainian support?
Zoho CRM and KeyCRM have a localized interface and support, which makes them easier to use in Ukraine
What should be considered when choosing a new CRM?
Evaluate team size, budget, required features (automation, integration with other services), and the availability of Ukrainian language support
Which CRMs are best for sales?
Pipedrive and HubSpot CRM are well-suited for sales departments because they have tools for managing the sales funnel and automating processes