The Best Freshworks CRM Alternatives: An Overview and Selection

Looking for an alternative to Freshworks CRM? CPAshka - CRM for dropshipping in Ukraine! Automate accounting for dropshippers, orders and payments. Optimize your business today!

Main Pros

• Automation of accounting. Convenient accounting of dropshippers, orders and payments. Forget about the routine!
• Time saving. Automate processes and focus on business development.
• Integration with platforms. Connect popular platforms for convenient order management.
• Transparent payments. Automatic calculation of payments to dropshippers, everything is clear and understandable.

Features

• CRM for dropshippers
• Automation of accounting
• Reporting for partners
• Integration with TTH
• CPAshka: your assistant

LP-CRM - Ukrainian CRM for product business, e-commerce and services. A great alternative to Freshworks CRM! Automate sales, manage customers and increase profits with our CRM system.

Main Pros

• Understandable interface. Easy navigation and quick mastering of the system for the whole team.
• Ukrainian support. A team of experts is always ready to help your business.
• Sales automation. Optimize your sales funnel and increase profits.
• Integration with services. Connect your favorite tools for convenient work.

Features

• Convenient CRM
• Sales automation
• API Integrations
• Ukrainian support
• For e-commerce

NetHunt CRM - CRM in Gmail for small and medium-sized businesses. Manage leads, sales funnels, and automate processes without leaving your email. A great alternative to Freshworks CRM for those who work with Gmail.

Main Pros

• Integration with Gmail. Work with leads, deals, and automation directly in your email without switching between tabs.
• Time saving. Manage sales more efficiently without leaving your familiar Gmail interface.
• Ease of use. Intuitive interface for easy team adaptation.
• Powerful automation. Automate routine tasks and focus on important deals.

Features

• Integration with Gmail
• Simple interface
• Sales automation
• Lead management
• Sales funnels

Freshworks CRM (Freshsales) - CRM with integrated telephony, email and AI assistant. Automate sales, track customers and increase profits. Are you considering Freshworks CRM analogues? Check out alternative solutions on our website!

Main Pros

• Price. Favorable tariffs, cost savings without loss of functionality.
• Integration. Convenient combination with other services for efficient work.
• Support. Quick and qualified help in Ukrainian.
• Simplicity. Intuitive interface, easy to use.

Features

• CRM with telephony
• Email marketing
• AI assistant
• Clear interface
• Sales automation

Zoho CRM - cloud CRM for sales, marketing and customer support automation. Looking for an analog of Freshworks CRM? Zoho CRM offers a wide range of features to grow your business.

Main Pros

• Full integration. All your data in one place, for a better understanding of customers.
• Flexible price. Optimize costs, pay only for what you need.
• Scalability. Grow your business, the CRM will grow with you.
• Personalization. Customize CRM to the unique needs of your business.

Features

• Comprehensive automation
• Intuitive interface
• Flexible setup
• Scalability
• Affordable price

HubSpot CRM - a free CRM system with powerful marketing, sales, and support tools. All in one platform. Are you considering Freshworks CRM alternatives? HubSpot might be a great choice!

Main Pros

• Free start. Basic CRM features are free forever, get started easily.
• Full integration. Marketing, sales, and support in one system.
• Scaling. CRM grows with your business, add what you need.
• User-friendly interface. Intuitive, easy to learn and use.

Features

• Free CRM
• Tool integration
• Marketing automation
• Powerful analytics
• User-friendly interface

Creatio (Sales) - low-code CRM platform for sales and marketing automation. A great alternative to Freshworks CRM, allowing you to quickly customize the CRM to the needs of your business. Automate processes, increase productivity!

Main Pros

• Sales automation. Increases team efficiency and speeds up deals.
• Process-driven CRM. Clear and manageable business processes for everyone.
• Low-code/No-code. Fast development and customization without programming.
• Unified platform. Full control over data and all processes.

Features

• Sales automation
• Flexible CRM platform
• Low-code customization
• Easy scaling
• Code-free integrations

Less Annoying CRM is the ideal choice for small businesses looking for a simple CRM without unnecessary features. A great alternative to Freshworks CRM if you need a clear and affordable customer management tool.

Main Pros

• Intuitive interface. Easy to use, even without CRM experience, quick team training.
• Transparent pricing. No hidden fees, pay only for users, everything is included.
• Excellent support. Fast and qualified help, always ready to answer questions.
• Optimized for small teams. Functionality necessary for small business, without unnecessary complexity and overload.

Features

• Simple interface
• Easy to learn
• For small teams
• Without unnecessary features
• Affordable price

Pipedrive - CRM designed to increase deal conversion. Visualize your sales pipeline, easily track progress, and close more deals. A Freshworks CRM alternative for those who value simplicity and efficiency.

Main Pros

• Intuitive interface. Easy to use, quick start for the team.
• Sales visualization. Clear deal pipeline for better control.
• Deal conversion above all. Features that help close more deals.
• Automation of routine. Saving time on repetitive tasks.

Features

• Sales
• Deals
• Automation
• Convenience
• Analytics

Insightly - CRM with project management for small and medium-sized businesses (SMB). Offers integrations to optimize sales, marketing, and customer service. A great alternative to Freshworks CRM if you need advanced project functionality.

Main Pros

• Project CRM. Manage sales and projects in one place, improving coordination.
• Full Integration. Connect all the essential tools for seamless operation.
• User-Friendly Interface. Intuitive design for quick team onboarding.
• Scalability. Grow your business with a CRM that grows with you.

Features

• CRM for SMB
• Projects + Integrations
• Intuitive Interface
• Sales Automation
• Convenient Support

Salesforce Sales Cloud is a leading CRM for sales management, pipeline construction, and enterprise data analysis. A powerful tool for process automation and profit increase, but requires significant investment. Considering alternatives?

Main Pros

• Powerful analytics. Get in-depth reports for strategic decisions.
• Scalability. CRM grows with your business, without limitations.
• Integrations. Connect Salesforce with your entire tool stack.
• Personalization. Customize the CRM to your company's unique needs.

Features

• Affordable price
• Simple interface
• Quick implementation
• Convenient support
• Sales automation

Vtiger CRM - a platform for sales, marketing, and customer support. Looking for a Freshworks CRM alternative? Vtiger CRM offers comprehensive tools to automate business processes and improve customer interaction.

Main Pros

• Зрозумілий інтерфейс. Easy to learn, simple to use, quick implementation.
• Universal platform. Sales, Marketing, Help Desk - all in one place for efficient work.
• Sales automation. Increase team productivity by automating routine tasks.
• 24/7 customer support. Provide continuous support and increase customer loyalty.

Features

• Integration of Sales, Marketing, Help Desk
• Full automation of business processes
• 360° customer tracking
• Зрозумілий інтерфейс користувача
• Підтримка української мови

KeepinCRM is a simple CRM for small and medium businesses. Manage customers, tasks, deals, inventory, and finances in one place. Looking for an alternative to Freshworks CRM? Try KeepinCRM!

Main Pros

• Affordable price. Cost savings for small and medium businesses.
• Simple interface. Easy learning and convenient daily use.
• Comprehensive solution. Manage customers, tasks, deals, and finances in one place.
• Ukrainian support. Fast help and consultations in your native language.

Features

• Intuitive interface
• Sales automation
• Customer base management
• Financial accounting
• Convenient inventory management

Bitrix24 - CRM and workspace for business. Automate sales, manage projects, communicate with customers through the contact center. All in one place! A great alternative to Freshworks CRM.

Main Pros

• More tools. Everything for business: CRM, tasks, mail, chat, websites, automation - all in one place.
• Favorable price. Saving money: one product instead of many, flexible tariffs.
• Clear interface. Easy to use: intuitive, quick team training.
• Ukrainian support. We speak your language, quick help and advice.

Features

• CRM all in one
• Integration with everything
• Flexible customization
• Business automation
• Ukrainian support

Apptivo is a suite of business applications with CRM at its core, designed specifically for small to medium-sized businesses. Looking for a Freshworks CRM alternative? Apptivo offers comprehensive solutions for managing sales, marketing, projects, and more.

Main Pros

• Price. A more affordable solution for small businesses than expensive alternatives.
• All in one. CRM, sales, marketing, projects - all in one place.
• Flexibility. Customize Apptivo to fit the unique needs of your business.
• Simplicity. Intuitive interface, easy to use.

Features

• CRM for SMB
• All in one place
• Easy transition
• Integrations
• Sales growth

Looking for a Freshworks CRM alternative? SugarCRM is a flexible, open-source CRM system designed specifically for B2B sales. Customize SugarCRM to your unique needs and gain full control over customer data.

Main Pros

• Open source. Full freedom of customization and integration without restrictions.
• B2B orientation. Specialized tools for complex B2B sales.
• Flexible platform. Adaptation to the unique needs of your business.
• Data control. Full control over your information and security.

Features

• Open source CRM
• B2B solution #1
• Flexible customization
• Integration without borders
• Business scaling

Capsule CRM - Lightweight CRM for managing contacts, deals, and projects. A great alternative to Freshworks CRM, helping to organize sales and improve customer relationships. Intuitive interface and quick implementation.

Main Pros

• Simple interface. Intuitive design, easy to use for the entire team.
• Flexible settings. Adapt the CRM to the unique needs of your business.
• Integration with tools. Connect with email, calendar and other favorite apps.
• Effective management. Control contacts, deals and projects in one place.

Features

• Simple interface
• Intuitive
• Flexible customization
• Email integration
• Deal management

Microsoft Dynamics 365 Sales - CRM for sales automation, integrated with Microsoft 365 and Copilot. An analogue of Freshworks CRM, which offers powerful capabilities for customer management and profit increase.

Main Pros

• Integration with Microsoft 365. Convenient work with Outlook, Teams and other familiar tools.
• Artificial Intelligence Copilot. Get smart tips for better sales and service.
• Scalability. CRM grows with your business, adapting to needs.
• Extended analytics. Detailed reports for informed decision-making.

Features

• Deep integration 365
• Copilot for sales
• Process automation
• Reporting and analytics
• Solution scalability

Close - CRM for sales teams that prioritize calls and email campaigns. Automate your sales funnel, make more calls, send email sequences, and close more deals. An alternative to Freshworks CRM if you need a focus on communications.

Main Pros

• Calls + Email. Convenient CRM for sales, all in one place, no switching.
• Team productivity. More deals, less routine thanks to automation.
• Integration with tools. Easily works with your current tech stack.
• User-friendly interface. Intuitive, quick learning for the whole team.

Features

• Intuitive interface
• Sales automation
• Convenient reports
• Integration with mail
• Customer support 24/7

Odoo CRM - CRM module within the comprehensive Odoo ERP system. Centralized sales management, process automation, lead tracking, and improved customer service. An alternative to Freshworks CRM, integrated with other Odoo business applications.

Main Pros

• Full integration. All business processes in one place, without disconnected systems.
• Customizability. Adapt the CRM to the needs of your business.
• Open source. Extend CRM functionality as needed.
• Affordable price. Effective CRM solution at a competitive price.

Features

• Open source
• Scalability
• ERP Integration
• Flexibility
• Localization