Test and Choose a CRM

21 GEN CRM Rating: Top Alternatives in Ukraine

CRM Systems Overview: Find the Optimal Alternative for Your Business!

Finest

Test and Choose a CRM

Детальний огляд найкращих рішень для вашого бізнесу

№1

CPAshka

CPAshka - CRM for dropshipping in Ukraine! Automate work with dropshippers, track their orders and profits. Easy accounting, clear analytics. A great alternative to GEN CRM!

Service Advantages

  • Automatic accounting. Accurate calculation of payments to dropshippers, avoiding errors in calculations.
  • Simple integration. Easily connects to existing systems, quick start.
  • Real-time reporting. Up-to-date sales and profit data, instant performance analysis.
  • Cost optimization. Reduction of manual labor and errors, saving business resources.

Features

  • CRM for dropshippers UA
  • Accounting automation
  • CPAshka: your assistant
  • User-friendly interface
  • Calculation of dropshippers
CPAshka
№2

LP-CRM

LP-CRM - Ukrainian CRM for product business, e-commerce and services. Looking for an alternative to GEN CRM? LP-CRM offers powerful functionality for automating sales, accounting and customer communications.

Service Advantages

  • Understandable interface. Intuitive design, easy training for the team.
  • Sales automation. Increased sales through funnel automation.
  • Ukrainian support. Prompt assistance and advice in native language.
  • Integrations with services. Convenient connection to popular business tools.

Features

  • Ukrainian CRM
  • Sales automation
  • Integrations with API
  • User-friendly interface
  • Support for the UA market
LP-CRM
№3

monday sales CRM

Monday sales CRM - flexible CRM system based on monday.com, ideal for sales teams of any size. Automate your sales funnel, manage leads and increase productivity with this powerful analogue of GEN CRM.

Service Advantages

  • Full integration with monday.com. Use all the advantages of the monday.com platform for sales.
  • Adaptation to needs. Customize the CRM to your processes, not vice versa.
  • Clear interface. Easy to use, saves time on training.
  • Real-time reporting. Get up-to-date data for decision-making.

Features

  • Flexibility based on monday.com
  • Sales automation
  • Integration with tools
  • User-friendly interface
  • Full adaptation to needs
monday sales CRM
№4

KeepinCRM

KeepinCRM - a simple CRM for small and medium-sized businesses. Manage customers, tasks, deals, warehouse and finances in one place. A great alternative to GEN CRM for business process optimization.

Service Advantages

  • Light start. Intuitive interface, quick setup, no training required.
  • Comprehensive solution. Manage customers, deals, warehouse and finances in one place.
  • Cost savings. Affordable price for small and medium-sized businesses, with no hidden fees.
  • Business support. Assistance in the development of your business with CRM tools.

Features

  • Simple CRM for SMBs
  • Customers, tasks, deals
  • Warehouse and finance together
  • GEN CRM analogue
  • Intuitive interface
KeepinCRM
№5

Keap (ex-Infusionsoft)

Keap (formerly Infusionsoft) is a CRM and marketing automation built for entrepreneurs. If you are looking for an alternative to GEN CRM, Keap can offer more powerful features to grow your business.

Service Advantages

  • Marketing automation. Engage customers 24/7, personalize communications, and increase sales.
  • Data centralization. Store customer information in one place for better service.
  • Sales growth. Optimize your sales funnel, increase conversion, and increase your business profits.
  • Simple integration. Easily connect Keap to other services you already use.

Features

  • Sales automation
  • Simple interface
  • Email marketing
  • Integrations
  • Customer support
Keap (ex-Infusionsoft)
№6

NetHunt CRM

NetHunt CRM - CRM for Gmail. Manage leads, sales funnels, and automate processes directly from your email. Looking for a GEN CRM alternative? Try NetHunt!

Service Advantages

  • All in Gmail. Manage sales without leaving your email, saving time.
  • Convenient CRM. Intuitive interface, easy to learn for the whole team.
  • Automation. Automate routine tasks and focus on customers.
  • Sales analytics. Get performance reports and make informed decisions.

Features

  • GEN CRM alternative
  • CRM in Gmail integration
  • Sales automation
  • Simple sales funnels
  • Convenient lead management
NetHunt CRM
№7

HubSpot CRM

HubSpot CRM - A free CRM system with powerful functionality for marketing, sales, and customer support. An alternative to GEN CRM, offering a wide range of tools in a single platform.

Service Advantages

  • Free CRM. Start managing contacts and deals for free.
  • Single platform. Unite marketing, sales, and support.
  • Automation. Automate routine tasks and save time.
  • Business growth. Scale your business with powerful tools.

Features

  • Free CRM
  • Sales automation
  • Inbound marketing
  • Integration with tools
  • 24/7 customer support
HubSpot CRM
№8

Copper

Looking for a GEN CRM replacement? Copper CRM is a seamlessly integrated Gmail CRM system for Google Workspace. Organize sales, manage clients, and automate routines directly in your email. Try Copper for efficient work!

Service Advantages

  • Integration with Gmail. All communication with clients directly in Google Mail, without switching.
  • User-friendly interface. Intuitive design for easy work for the whole team.
  • Automation of routine tasks. Create sales funnels so you don't miss a single deal.
  • Time saving. All customer information at your fingertips, quick access to data.

Features

  • Gmail integration
  • User-friendly interface
  • Sales automation
  • Deal tracking
  • Team collaboration
Copper
№9

Binotel SmartCRM

Binotel SmartCRM - CRM from Binotel. 360° customer profile, tasks, sales analytics and integration with PBX. Looking for a GEN CRM alternative? SmartCRM is a smart solution for your business!

Service Advantages

  • 360° customer profile. The entire communication history in one place for better service.
  • Sales analytics. Track key indicators and optimize your strategy.
  • Integration with PBX. Make calls with one click directly from CRM.
  • Task automation. Don't miss any important task thanks to reminders.

Features

  • 360° customer profile
  • Process automation
  • Integration with telephony
  • Real-time analytics
  • 24/7 customer support
Binotel SmartCRM
№10

SuiteCRM

Looking for a GEN CRM alternative? SuiteCRM is a powerful open source CRM! Plenty of options to customize to your business needs. An excellent choice for controlling sales and customer base.

Service Advantages

  • Open source. Full control, no hidden costs, flexibility in changes.
  • Customization. Adapt CRM to the needs of your business.
  • Cost savings. No license fees, reduced costs.
  • Wide functionality. Tools for sales, marketing and support.

Features

  • Open source CRM
  • Flexible adaptation
  • Cost savings
  • Many integrations
  • Community support
SuiteCRM
№11

Apptivo

Apptivo is a suite of business applications with a CRM core, designed specifically for small and medium-sized businesses (SMBs). Looking for a GEN CRM analogue? Apptivo offers a wide range of tools to manage all aspects of your business.

Service Advantages

  • All in one place. Manage sales, marketing, projects from a single Apptivo platform that simplifies operations.
  • Clear price. Optimize costs by paying only for the applications you need, with no hidden fees.
  • 360° integration. Full data integration between departments, which improves collaboration and information sharing.
  • SMB support. Specialized solutions designed to meet the needs and budget of small businesses.

Features

  • CRM for SMB
  • GEN CRM analogue
  • Business applications
  • All in one place
  • Simple and affordable
Apptivo
№12

Creatio (Sales)

Creatio (Sales) - low-code CRM for sales and marketing automation. GEN CRM alternative with extensive business process customization capabilities. Create custom solutions without code!

Service Advantages

  • Flexible platform. Adapt the CRM to the needs of the business, not vice versa.
  • Sales automation. Increase team efficiency and speed up deals.
  • User-friendly interface. Easy to learn, minimum training time.
  • Low code. Fast development and configuration without programmers.

Features

  • GEN CRM analog
  • Process automation
  • Low code
  • CRM platform
  • Sales solution
Creatio (Sales)
№13

Insightly

Insightly - CRM for small and medium-sized businesses with project management and integrations. An alternative to GEN CRM, offering broader functionality for sales, marketing, and project management in one place.

Service Advantages

  • Comprehensive solution. Manage clients, projects, and integrations in one place, saving time.
  • User-friendly interface. Intuitive design for quick learning and efficient work.
  • Scalability. Grow your business with a CRM that grows with you, adapting to your needs.
  • SMB Support. Specialized features and pricing designed to meet the needs of small and medium-sized businesses.

Features

  • CRM for growth
  • Intuitive interface
  • Convenient project management
  • Sales automation
  • SMB Support
Insightly
№14

Pipedrive

Pipedrive - CRM designed to increase deal conversion. Visualize your sales pipeline, track progress, and close more deals. A GEN CRM alternative for teams looking for clear and effective sales management.

Service Advantages

  • Clear interface. Easy to learn and quick to start working with the sales funnel.
  • Deal visualization. Clear overview of the sales process at each stage.
  • Increased conversion. Optimize the sales process for better results.
  • Automation of routine. Free up time for important tasks, not routine actions.

Features

  • Clear interface
  • Sales visualization
  • Automation of routine
  • Easy to implement
  • Funnel reporting
Pipedrive
№15

OneBox OS

OneBox OS - CRM/ERP platform that combines processes, telephony, warehouse and document management. GEN CRM alternative. Optimize your business in one solution!

Service Advantages

  • Everything in one place. CRM, ERP, telephony, warehouse, documents - integrated for efficiency.
  • Flexibility of settings. Adapt the system to the unique needs of your business.
  • Automation of routine. Free up team time from repetitive tasks.
  • Sales growth. Optimize the sales funnel and increase profits.

Features

  • CRM/ERP integration
  • Process automation
  • Telephony and warehouse
  • Document management
  • Flexible platform
OneBox OS
№16

Freshworks CRM (Freshsales)

Looking for a replacement for GEN CRM? Freshworks CRM (Freshsales) is a powerful CRM with built-in telephony, email marketing, and an AI assistant. Optimize sales and improve customer communication with Freshsales!

Service Advantages

  • All in one place. Phone, email, chat - integrated for easy communication with customers.
  • AI assistant. Automates routine tasks, provides prompts, and improves team performance.
  • Increase sales. Automation and analytics to attract more customers.
  • Simple integration. Easily connects to other services already in use in the company.

Features

  • Intuitive interface
  • Sales automation
  • Built-in telephony
  • AI for data analysis
  • Flexible integration
Freshworks CRM (Freshsales)
№17

Bitrix24

Bitrix24 is a CRM and collaboration platform. Manage sales, organize a contact center, manage projects - all in one place. GEN CRM alternative for comprehensive business automation.

Service Advantages

  • All in one. Sales, task, and communication management in a single system.
  • Sales growth. Automation of the sales funnel and increased productivity.
  • Teamwork. Effective collaboration and information sharing between departments.
  • Integration with other software. Connecting telephony, mail, and social networks for convenience.

Features

  • Convenient CRM analogue
  • All in one place
  • Sales automation
  • Integration with mail
  • Customer support
Bitrix24
№18

Less Annoying CRM

Less Annoying CRM (LACRM) is the perfect alternative to GEN CRM. Simple and straightforward CRM for small business. No unnecessary functions, only the necessary tools for managing clients and deals. Easy to use, no overpayment for complexity.

Service Advantages

  • Ease of use. Intuitive interface, quick team training.
  • Convenient data organization. All customer information in one place, easy search.
  • Low price. Affordable CRM for small businesses, with no hidden fees.
  • Great support. Prompt assistance, individual approach to each client.

Features

  • Easy to use
  • User-friendly interface
  • For small business
  • Affordable price
  • No unnecessary functions
Less Annoying CRM
№19

SalesDrive

SalesDrive - CRM for online trading: automate your business! Integration with marketplaces, delivery services, payment systems and warehouse. Manage orders, customers, and analyze sales in one place. Alternative to GEN CRM.

Service Advantages

  • All in one place. Manage all aspects of your business in one system: orders, warehouse, delivery and more.
  • Integration with platforms. Easily connect marketplaces, delivery services and payment systems.
  • Sales automation. Automate routine tasks, increase order processing speed.
  • Reporting and analytics. Get detailed reports for informed decision making.

Features

  • Integrations everywhere
  • Order accounting
  • Sales automation
  • Warehouse accounting
  • User-friendly interface
SalesDrive
№20

Vtiger CRM

Vtiger CRM - a sales, marketing, and customer support platform. Looking for a GEN CRM alternative? Vtiger offers comprehensive solutions for automating business processes and improving customer engagement.

Service Advantages

  • All in one place. Sales, marketing and support management on a single platform.
  • Clear price. Transparent rates with no hidden fees, predictable budget.
  • Business scaling. CRM grows with your needs, add features as needed.
  • Communication improvement. Effective interaction between teams and better customer service.

Features

  • GEN CRM alternative
  • Vtiger CRM: All in one
  • Sales, marketing, support
  • Integration of all processes
  • User-friendly
Vtiger CRM
№21

amoCRM

amoCRM - CRM with a focus on messengers. Chat funnels, bot integration, and omnichannel dialogues will help you build effective communication with customers. Looking for an alternative to GEN CRM? Try amoCRM!

Service Advantages

  • More sales!. Easily manage deals in chats, increase conversion and profit.
  • Customers are always online. Omnichannel: all requests in one window, quick response.
  • Communication automation. Chatbots respond 24/7, saving your time and resources.
  • Simple integration. Connect amoCRM with your favorite tools instantly.

Features

  • Chat sales funnels
  • Bots for automation
  • Omnichannel communications
  • Integration with messengers
  • Dialogue analytics
amoCRM
Comparison

CRM Comparison Table

# Platform Scope of Application Key Features Free Tier Initial Cost
1CPAshkaDropshippers, eCommerceAutomation, accounting, analyticsFree for the first 100 leadsfrom $5/month
2LP-CRMProduct business, e-commerce, servicesAutomation, accounting, communicationsFree version for up to 50 orders per monthfrom $9/month
3monday sales CRMSales teams, small businessSales automation, lead management, increased productivityFree plan (up to 2 users)from $12/month per user (min. 3 seats)
4KeepinCRMSmall business, medium businessCustomers, tasks, dealsTest 7 daysfrom 290 UAH/user/month
5Keap (ex-Infusionsoft)Entrepreneurs, small businessCRM, automation, marketingTrial (free)from $159/month
6NetHunt CRMSmall business, salesGmail integration, automation, sales funnels14 days trialfrom $24/month per user
7HubSpot CRMSmall business, startupsFree CRM, integration, automationFree planFrom $20/month per user
8CopperSmall business, salesGmail integration, automation, customer management14 days trialfrom $29/month per user
9Binotel SmartCRMSmall business, salesCustomer profile, tasks, analytics-from UAH 399/month per employee
10SuiteCRMSmall business, enterprisesOpen source, flexibility, scalabilityOpen source software (free)from $0/month (self-hosted)
11ApptivoSMBs, startupsCRM, project management, invoicingFree trialfrom $15/month per user (annual payment) or $20/month monthly
12Creatio (Sales)Small, medium businessSales automation, low code, business process customizationFree trial accessprice on request
13InsightlySmall business, medium businessCRM, project management, integrations14-day trialfrom $29/month per user
14PipedriveSmall business, salesPipeline, deals, automation14 days testfrom $14.90/month per user
15OneBox OSSMB, big businessCRM, ERP, automationPart of the applications are freefrom $1.99/month (per 1000 records)
16Freshworks CRM (Freshsales)Small business, salesSales automation, email marketing, AI assistantFree planfrom $9/month per user
17Bitrix24SMBs, enterprisesCRM, tasks, communicationsFree planfrom $61/month (5 users)
18Less Annoying CRMSmall business, entrepreneursSimplicity, affordability, customer focus30-day test$19/month per user
19SalesDriveOnline stores, entrepreneursAutomation, integration, management14 day testfrom 349 UAH/month
20Vtiger CRMSmall business, medium businessSales automation, marketing, customer supportTest 15 daysfrom $15/month per user
21amoCRMSmall business, salesChat funnels, integration, omnichannel14-day trialfrom $15/month per user
FAQ

FAQ

What CRM systems are similar to this one?
There are many CRMs in Ukraine with similar functionality, but from different developers. Consider KeyCRM, NetHunt CRM, Creatio, etc.
Where can I find a list of the best CRMs for Ukraine?
There are specialized ratings and reviews of CRM systems adapted to the needs of Ukrainian businesses. They are easy to find on the Internet.
Which CRMs are popular among Ukrainian companies?
Many companies choose Bitrix24, Zoho CRM, Microsoft Dynamics 365, due to their functionality and adaptation.
Which CRMs have free pricing plans?
Some offer free versions with limited functionality, such as HubSpot CRM or Zoho CRM.
What should I pay attention to when choosing a CRM?
You should consider the size of your company, business needs, budget, and integration with other services.