TOP 19 RetailCRM Alternatives for Ukraine

LP-CRM - Ukrainian CRM for product business, e-commerce and services. RetailCRM alternative. Automate sales, manage customers and increase profits! Integrations with mail, telephony and popular services.

Main Advantages

• Understandable interface. Easy to learn and quick to start working, even without CRM experience.
• Ukrainian support. Technical support and documentation in native language.
• Sales automation. Optimize the sales funnel and increase profits.
• Integration with Nova Poshta. Convenient management of delivery and shipment statuses.

Functionality

• User-friendly interface
• Sales automation
• Integration with services
• Ukrainian support
• Cost optimization

CPAshka - CRM for dropshipping in Ukraine. Automate accounting for dropshippers, orders and payments. An effective analogue of RetailCRM, adapted to the needs of Ukrainian e-commerce.

Main Advantages

• Automation of payments. Accurate calculation of payments to dropshippers, avoiding errors and disputes.
• Centralized database. Convenient storage of customer data, orders and dropshippers in one place.
• Real-time reporting. Track key performance indicators and business profitability.
• Integration with Nova Poshta. Automatic creation of waybills, tracking order statuses.

Functionality

• Dropshipping automation
• Profit calculation
• Integration with TTN
• Dropshipper management
• Real-time reporting

KeepinCRM is a simple CRM for small and medium-sized businesses, a Ukrainian counterpart to RetailCRM. Manage customers, tasks, deals, warehouse, and finances in one place! Optimize sales and increase profits.

Main Advantages

• Understandable interface. Easy navigation and intuitive data management for the team.
• Comprehensive solution. Everything for business in one place: CRM, warehouse, finance.
• Automation of routine. Forget about manual data entry and reports.
• Affordable price. Optimal choice for small and medium-sized businesses.

Functionality

• Intuitive interface
• Sales automation
• Convenient customer management
• Financial control
• Ukrainian support

Capsule CRM is a simple and convenient CRM for managing clients, deals, and projects. Looking for a RetailCRM alternative? Capsule CRM will help you organize your business and increase sales!

Main Advantages

• Simple interface. Intuitive, easy to train the team.
• Accounting for deals and tasks. Control sales and projects in one place.
• Integrations. Easily connect the services and tools you need.
• Customer support. Fast and qualified assistance at any time.

Functionality

• Simple interface
• Contact management
• Convenient deals
• Project accounting
• Fast support

Looking for a RetailCRM alternative? Streak CRM is a CRM built right into Gmail! Manage sales and customers using a familiar email interface, with custom pipelines for your business.

Main Advantages

• CRM in Gmail. Manage customers directly from your inbox, without switching between tabs.
• Custom pipelines. Customize the sales funnel to fit your business, not the other way around.
• Integration with G Suite. Easily work with Calendar, Docs, and other Google services.
• User-friendly interface. Intuitive design for quick team onboarding.

Functionality

• CRM in Gmail
• Simple funnels
• Integration with Google
• User-friendly interface
• Collaboration

Microsoft Dynamics 365 Sales - CRM for large businesses, as an alternative to RetailCRM. Deep integration with Microsoft 365 and Copilot for sales automation, improved customer interaction, and increased profits.

Main Advantages

• 365 Integration. Connection with Office, Teams, Outlook for a unified workspace.
• Copilot Artificial Intelligence. Data analysis and personalized sales recommendations.
• Advanced Analytics. Full control over the sales pipeline and team performance.
• Scalability. Support for business growth, adaptation to changing needs.

Functionality

• Deep integration
• Copilot AI assistant
• Sales automation
• Real-time analytics
• Scalability

Binotel SmartCRM - Ukrainian CRM for retail, offering a 360° customer profile, sales analytics, task management, and integration with Binotel telephony. Looking for a RetailCRM alternative? Try SmartCRM!

Main Advantages

• 360° customer profile. All communication history in one place, improves service quality.
• Integration with telephony. Calls from CRM, call recording, performance analysis.
• Sales automation. Sales funnel, tasks, reminders, increased conversion.
• Reporting and analytics. Performance monitoring, identifying weaknesses, profit growth.

Functionality

• User-friendly interface
• Sales analysis
• Process automation
• 24/7 support
• Integration with telephony

OneBox OS - CRM/ERP platform for retail business automation. Process management, telephony integration, warehouse accounting and document management - all in one solution. RetailCRM alternative for effective sales management.

Main Advantages

• Single platform. CRM, ERP, warehouse, telephony - all in one! Optimize your business.
• Full automation. Routine disappears, business grows. Automate everything!
• Customization flexibility. Customize to the needs of your business.
• User-friendly interface. Intuitive, easy to learn.

Functionality

• CRM/ERP in one system
• Business automation
• Sales and warehouse management
• Telephony integration
• Online document management

Freshworks CRM (Freshsales) - CRM with built-in sales tools: telephony, email, chat and AI assistant. An alternative to RetailCRM with a focus on convenience and automation for small and medium-sized businesses.

Main Advantages

• Built-in telephony. Call customers directly from the CRM, record conversations, and track history.
• AI assistant. Optimize sales with intelligent prompts and routine automation.
• Full integration. All customer data in one place, from call to deal.
• Email automation. Send personalized emails, track opens and clicks for effectiveness.

Functionality

• Intuitive interface
• Built-in telephony
• Sales automation
• AI sales assistant
• Email marketing

Pipedrive - CRM for sales that helps visualize the sales funnel and increase deal conversion. Intuitive pipelines and a focus on results make it an excellent choice for businesses looking to grow.

Main Advantages

• Visualization of deals. Clear sales overview, easy to manage deals at every stage.
• Clear reports. Track key indicators and improve strategy.
• Convenient interface. Intuitive, for quick learning and work.
• Sales automation. More deals, less manual work, profit growth.

Functionality

• Visual sales pipeline
• Intuitive interface
• Automation of routine tasks
• Effective deal control
• Sales reporting and analytics

Zoho CRM - cloud-based CRM system for retail business, an alternative to RetailCRM. Automates sales, marketing, and customer support. Optimize customer relations and increase profits!

Main Advantages

• Channel integration. Unite sales, marketing, and customer support in one place.
• Flexible customization. Adapt the CRM to your business needs, not the other way around.
• Scalability. Grow your business without limits, Zoho CRM will grow with you.
• Reporting and analytics. Get data to make informed decisions and improve results.

Functionality

• Flexibility of settings
• Integration with services
• Process automation
• User-friendly interface
• Customer support

Nutshell - CRM for B2B that combines CRM and email marketing in one tool. Simplifies sales management and automates customer communication. A great alternative to RetailCRM for B2B teams!

Main Advantages

• Intuitive interface. Easy to learn and use, no special knowledge required.
• Sales automation. Free up team time by automating routine tasks.
• Full control over deals. Track every deal from start to close.
• Powerful email marketing. Create and send personalized mailings.

Functionality

• CRM for B2B sales
• Sales automation
• Integration with email
• User-friendly interface
• Quick start

Copper - CRM, tightly integrated with Google Workspace, especially Gmail. An excellent choice if you are looking for a RetailCRM analogue but work in the Google ecosystem. Simplifies customer and sales management directly in your mail.

Main Advantages

• Integration with Gmail. Work with clients directly from your mail, saving time.
• Automation of routine. Automate tasks to focus on business development.
• Understandable reports. Get clear sales data for better decisions.
• Simple implementation. Easily set up the system without involving developers.

Functionality

• Integration with Gmail
• Simple interface
• Sales automation
• Real-time reporting
• Google Workspace support

Vtiger CRM - a comprehensive platform for managing sales, marketing, and customer support. An alternative to RetailCRM with a wider set of features for business process automation.

Main Advantages

• Єдина платформа. Sales, marketing, and support in one system for coordinated work.
• Full integration. All data in one place, convenient analysis and reporting.
• Flexible customization. Adaptation to the needs of your business, advanced features.
• Sales growth. Sales funnel optimization and increased customer loyalty.

Functionality

• Sales automation
• Marketing + Help Desk
• Single CRM platform
• Integration with services
• Flexible settings

amoCRM - A CRM with a focus on messengers. Automate sales through chat funnels, integrate bots, and build omnichannel dialogues with customers. Grow your retail business by communicating with customers where it's convenient for them! benefit1- Omnichannel

Main Advantages

• Омніканальність. Gather all chats in one window, don't lose a single customer.
• Chat Funnels. Automate communication with customers at every stage of the sale.
• Bots for Sales. Engage customers and answer questions 24/7.
• Integration with amoCRM. Easily connect and use in your familiar CRM.

Functionality

• Chat sales funnels
• Omnichannel communication
• Bots for automation
• Integration with messengers
• User-friendly amoCRM interface

Monday sales CRM - flexible CRM system based on monday.com, specially designed to optimize the work of sales departments. An excellent alternative to RetailCRM, which allows you to customize processes to the needs of your business.

Main Advantages

• Integration with monday.com. Full synergy with other monday.com tools for coordinated work.
• Convenient setup. Easily adapt the CRM to the needs of your business, without code!
• Improved collaboration. Shared access to data and tools for the entire team.
• Clear reports. Track key metrics and make informed decisions.

Functionality

• Flexible CRM platform
• Sales automation
• Convenient integration
• Data visualization
• Team collaboration

HubSpot CRM - free CRM for retail business with marketing, sales and support tools. An alternative to RetailCRM with broad functionality to automate business processes and improve customer experience.

Main Advantages

• Free CRM core. Start managing customers at no cost, then scale!
• Single platform. Marketing, sales and support - all in one place for convenience.
• Automation. Automate routine tasks to focus on business development.
• Intuitive interface. Easy to use, requires no special skills, quick training.

Functionality

• Free CRM
• Marketing + Sales
• Single platform
• Data analysis
• User-friendly interface

Odoo CRM - module as part of ERP Odoo. Powerful CRM for automating sales, marketing, and customer service. An alternative to RetailCRM with a broader set of features for comprehensive business automation.

Main Advantages

• Все в одному. Sales, marketing, support - all in one Odoo system.
• Full integration. CRM works easily with other Odoo modules (accounting, warehouse).
• Convenient setup. Adapt the CRM to the needs of your business, without the need for code.
• Clear analytics. Get clear reports for making informed decisions.

Functionality

• Data security
• Open source
• Scalability
• Integration with ERP
• Sales automation

Bitrix24 - CRM and workspace for your business. Manage sales, customers, and projects in one place. A RetailCRM alternative with wider functionality: contact center, tasks, automation, and more.

Main Advantages

• Comprehensive solution. Manage sales, projects, and communications in one place.
• Integration with tools. Connect telephony, mail, and social networks for convenient work.
• User-friendly interface. Intuitive design for quick learning.
• Effective support. Our specialists will help with setup and answer questions.

Functionality

• Convenient CRM for retail
• All tools in one place
• Business process automation
• Integration with Ukrainian services
• 24/7 support