Test and Choose a CRM

TOP 14 Smarty CRM: Alternatives for your business

The Best CRM Alternatives for Your Business: Review and Comparison.

Best

Test and Choose a CRM

Детальний огляд найкращих рішень для вашого бізнесу

№1

LP-CRM

LP-CRM is a Ukrainian CRM for product business, e-commerce, and service sector. An alternative to Smarty CRM with local support and adaptation to the needs of the Ukrainian market. Automate sales, manage customers, and increase profits!

Key Advantages

  • Understandable interface. Easy to learn and quick to start working with the system.
  • Ukrainian support. Quick help from experts in your native language.
  • Sales automation. Increase profits with effective tools.
  • Flexible adaptation. Customize the CRM to the needs of your business.

Features

  • Sales automation
  • User-friendly interface
  • Customer support
  • Analytics and reports
  • Integrations with services
LP-CRM
№2

CPAshka

CPAshka - CRM for dropshipping in Ukraine. Automate work with dropshippers, manage orders and track profit. Easy accounting and fast order processing. Great alternative to Smarty CRM!

Key Advantages

  • Automatic accounting. CPAshka accurately keeps records of all dropshippers and their orders, saving you time.
  • Convenient statistics. Get clear reports on the profit and efficiency of each dropshipper.
  • Simple management. CPAshka's easy interface allows you to quickly add and manage dropshippers.
  • Quick integration. CPAshka easily integrates with popular platforms for dropshipping in Ukraine.

Features

  • Dropshipping automation
  • User-friendly interface
  • Calculation of payments
  • Real-time reporting
  • Integration with TTN
CPAshka
№3

Pipedrive

Pipedrive - CRM that makes deal conversion the main goal. Visualize your sales with convenient pipelines, track the progress of each deal, and increase profits. An alternative to Smarty CRM for those who value simplicity and efficiency.

Key Advantages

  • Increase sales. Pipedrive helps you focus on the deals that bring the most profit by visualizing the sales funnel.
  • Intuitive interface. Easy to use, Pipedrive does not require special knowledge for quick implementation and team adaptation.
  • Improving communications. Keep the entire history of customer interactions in one place, which facilitates teamwork and avoids misunderstandings.
  • Effective management. Track deal progress, plan actions, and analyze results to optimize your sales strategy.

Features

  • Sales visualization
  • Convenient interface
  • Automation of routine
  • Easy implementation
  • Profit growth
Pipedrive
№4

amoCRM

amoCRM - CRM with a focus on messengers. Build chat funnels, automate communication with bots, and manage omnichannel dialogues. A Smarty CRM alternative for modern business!

Key Advantages

  • Sales chat funnels. Automate the transition of customers through the funnel via messengers.
  • Omnichannel communication. All your chats with customers in one window, convenient and fast.
  • Automation of routine. Chatbots will help with answers to typical questions around the clock.
  • Clear analytics. Track communication effectiveness and improve performance.

Features

  • Smarty CRM: простота
  • AmoCRM: чат-продажі
  • Chatbots
  • Omnichannel
  • Automation
amoCRM
№5

KeyCRM

KeyCRM - Ukrainian CRM for business. Manage orders from all channels, communicate with customers, keep track of inventory and analyze data. A great alternative to Smarty CRM with wider functionality and Ukrainian support!

Key Advantages

  • All in one place. Manage orders, communications and warehouse from a single platform.
  • Ukrainian support. Get fast and qualified help in your native language.
  • Integration with channels. Connect all your stores and messengers for convenience.
  • Detailed analytics. Make informed decisions based on sales data.

Features

  • CRM for business in Ukraine
  • Sales automation
  • Order accounting from everywhere
  • Online warehouse management
  • Analytics and reporting
KeyCRM
№6

SugarCRM

Looking for a Smarty CRM alternative? SugarCRM is a flexible, open-source CRM designed for B2B sales. Customize, integrate, and scale the CRM to meet your business needs.

Key Advantages

  • Open source. Full freedom of customization and integration.
  • B2B focus. Tools for complex sales and deals.
  • Flexible settings. CRM adapts to your business needs.
  • Clear price. Transparent pricing with no hidden fees.

Features

  • Open source CRM
  • B2B sales
  • Flexible customization
  • Integrations
  • Scalability
SugarCRM
№7

OneBox OS

OneBox OS - A powerful CRM/ERP platform, an alternative to Smarty CRM. Automate processes, manage telephony, warehouse, and documents in a single system. Optimize your business today!

Key Advantages

  • Single space. All business processes in one system: from sales to accounting.
  • Flexibility of settings. Customize the system to your business needs, without limitations.
  • Integration with everything. Connect OneBox OS with your favorite services.
  • Profit growth. Optimize operations, increase sales and company profit.

Features

  • CRM/ERP OneBox OS
  • Business automation
  • Telephony integration
  • Process management
  • Single solution
OneBox OS
№8

HubSpot CRM

HubSpot CRM: Free CRM system with marketing, sales, and support. A powerful alternative to Smarty CRM. Streamline all processes on a single platform!

Key Advantages

  • Free CRM. Get a powerful CRM with no upfront costs and scale as needed.
  • Single platform. Marketing, sales, and support in one place for efficiency.
  • Integration with tools. Easily connect your favorite apps for extended capabilities.
  • Marketing automation. Engage customers with automated campaigns and analyze results.

Features

  • Free CRM
  • Marketing + Sales
  • Single platform
  • Customer support
  • User-friendly interface
HubSpot CRM
№9

Close

Close - CRM for salespeople that focuses on calls and automated email distributions. Looking for a replacement for Smarty CRM? Close will help increase your team's efficiency and close more deals!

Key Advantages

  • Effective calls. Close makes calls easier, faster, and more effective.
  • Email automation. Set up email sequences to stay in constant contact with customers.
  • Clear analytics. Track key sales metrics and improve your strategy.
  • Integration with tools. Close easily integrates with your favorite services.

Features

  • Intuitive interface
  • Sales automation
  • Telephony integration
  • Email marketing
  • Real-time analytics
Close
№10

Copper

Copper - CRM tightly integrated with Google Workspace, especially with Gmail. Looking for a Smarty CRM replacement? Copper offers convenient customer management directly in your email. Organize sales, contacts, and communication more efficiently.

Key Advantages

  • Gmail Integration. Work with CRM directly in your Google Mail, saving time.
  • Automatic data entry. Copper automatically collects contact information from your emails.
  • Convenience for the team. Easy information sharing and collaboration on deals.
  • Complete customer history. All customer communication in one place for better service.

Features

  • CRM for Gmail
  • Google integration
  • Ease of use
  • Customer management
  • Sales automation
Copper
№11

Microsoft Dynamics 365 Sales

Microsoft Dynamics 365 Sales - CRM for large businesses, part of the Microsoft 365 ecosystem. Deep integration with other Microsoft products and Copilot for sales automation, analytics, and team productivity. A Smarty CRM alternative with broader functionality.

Key Advantages

  • Deep integration. Easily work with Office 365 and other Microsoft products for seamless operation.
  • Artificial Intelligence Copilot. Optimize sales with analytics and personalized recommendations from Copilot.
  • Data centralization. All customer information in one place for better service and decision-making.
  • Scalability. The CRM will grow with your business, adapting to new needs and challenges.

Features

  • Integration with Office 365
  • Copilot AI assistant
  • Sales automation
  • Sales data analytics
  • Solution scalability
Microsoft Dynamics 365 Sales
№12

Bitrix24

Bitrix24 - CRM and workspace for businesses of any size. Automate sales, manage projects, communicate with customers through the contact center. All in one place! Smarty CRM alternative.

Key Advantages

  • All in one place. Manage sales, projects, and communications in a single system.
  • Easy setup. Intuitive interface for quick start and adaptation.
  • Increased sales. Sales funnel automation and data analysis to increase conversion rates.
  • Effective collaboration. Collaborate on tasks, share files, and communicate in real time.

Features

  • Convenient CRM
  • Sales automation
  • Email integration
  • Project management
  • Workspace
Bitrix24
№13

Capsule CRM

Capsule CRM - easy-to-use CRM for managing contacts, deals, and projects. Looking for a Smarty CRM alternative? Capsule CRM is an excellent choice for effectively organizing your business!

Key Advantages

  • Easy to use. Intuitive interface for easy work with customer data.
  • Contact organization. All customer information in one place, always at your fingertips.
  • Effective deal management. Track every deal from start to successful completion.
  • Convenient project management. Plan, organize and control all stages of projects.

Features

  • Easy to use
  • For small business
  • Contact management
  • Deal tracking
  • Integrations available
Capsule CRM
№14

Streak CRM

Streak CRM is a CRM integrated directly into Gmail. Manage deals, customers, and tasks without leaving your email! Customize pipelines for your business. An alternative to Smarty CRM for convenient email work.

Key Advantages

  • CRM in Gmail. Manage sales, customer support directly from your email.
  • Custom funnels. Customize sales stages for your business.
  • Full integration. Works with Google Workspace without switching between platforms.
  • Convenient collaboration. Share and work on deals with the entire team.

Features

  • CRM in Gmail
  • Easy funnels
  • For teams
  • Deal tracking
  • Reporting
Streak CRM
General Table

CRM: Comparison

# CRM Business Type Key Features Free Plan Cost From
1LP-CRMProduct business, e-commerce, servicesSales automation, customer management, profit analysisFree version for up to 50 orders per monthfrom $9/month
2CPAshkaDropshippers, eCommerceDropshipping CRM, Order automation, Profit accountingFree for the first 100 leadsfrom $5/month
3PipedriveSmall business, salesSales pipeline, deal tracking, reportingTest 14 daysfrom $14.90/month per user
4amoCRMSmall business, salesMessengers, chat funnels, omnichannel14 day testfrom $15/month per user
5KeyCRMSmall business, eCommerceOrders, communications, accountingTest 14 daysfrom $19/month
6SugarCRMB2B sales, medium/large businessOpen source, flexibility, B2B salesFree testfrom $49/month per user
7OneBox OSSmall business, medium businessAutomation, CRM/ERP, integrationPart of the applications are freefrom $1.99/month (per 1000 records)
8HubSpot CRMSmall, medium businessFree CRM, marketing, salesFree planFrom $20/month per user
9CloseSales departments, startups, small businessCalls, email distributions, automation14-day testfrom $49/month per user
10CopperSmall business, SaaSGmail integration, convenience, sales.14 day testfrom $29/month per user
11Microsoft Dynamics 365 SalesLarge business, corporationsSales automation, Microsoft integration, Copilot analytics30 day testfrom $65/month per user
12Bitrix24Small business, medium business, large businessCRM, automation, communicationsFree planfrom $61/month (5 users)
13Capsule CRMSMBs, startupsContacts, deals, projectsFree planfrom $18/month per user
14Streak CRMSmall business, startupsGmail integration, pipelines, dealsFree planfrom $59/month per user
FAQ

FAQ

What CRM systems are alternative?
There are many options: Zoho CRM, HubSpot CRM, Pipedrive, and others. The choice depends on your business needs.
Which CRMs are better for small businesses?
For small businesses, easy-to-use systems like Bitrix24 or Sendinblue are suitable.
Are there free CRMs?
Yes, there are free CRMs, such as HubSpot CRM Free or Zoho CRM Free, but they have limitations.
Which CRM is suitable for sales?
Pipedrive or Salesforce Sales Cloud are well suited for a sales department because they have advanced automation features.
How to choose a CRM for your business?
Analyze your needs, budget, and integrations. Test several systems before making a choice.