Best SugarCRM Alternatives 2023: Review and Selection

LP-CRM - Ukrainian CRM for product business, e-commerce and services. Looking for an analogue of SugarCRM? LP-CRM is a convenient solution for automating sales, marketing and customer service. Optimize your business today!

Service Advantages

• Understandable interface. Easy to train a team, intuitive design for quick adaptation.
• Sales automation. From lead to deal - everything is under control, increase profit.
• Ukrainian support. Prompt assistance in your native language, always nearby.
• Integration with services. Connect the necessary tools for efficient work.

Main Parameters

• Light CRM
• Business automation
• Ukrainian support
• Integration with the API
• Quick start

CPAshka - CRM for dropshipping in Ukraine. Automate accounting for dropshippers, orders and payments. Looking for a SugarCRM alternative? CPAshka is a simple and effective solution for your business!

Service Advantages

• Automation of payments. Accurate calculation of remuneration to dropshippers, avoiding manual errors and delays.
• Profitability control. Track the profitability of each dropshipper, identify the most effective ones.
• Convenient reporting. Get detailed reports on sales, payouts, and partner performance in one click.
• Integration with services. Easily connect the necessary delivery and payment services to optimize work.

Main Parameters

• CRM for dropshippers UA
• Accounting automation
• SugarCRM analogue
• Calculation of payments
• Integration with consignment notes

Apptivo is a suite of business applications with a powerful CRM core, designed specifically for small and medium-sized businesses (SMBs). Looking for a SugarCRM alternative? Apptivo offers a wide range of features for managing sales, marketing, projects and more!

Service Advantages

• Clear interface. Intuitive platform for the whole team, fast learning.
• Comprehensive solution. All the necessary tools for business in one place, integration without problems.
• Affordable price. Optimal price-performance ratio for SMB.
• Scalability. Easily adapts to the growing needs of your business.

Main Parameters

• CRM for SMB
• SugarCRM alternative
• Full suite of applications
• Ease of use
• Affordable price

Looking for a SugarCRM alternative? amoCRM is a CRM with a focus on messengers: chat funnels, automation bots, omnichannel customer dialogues in one window. Increase sales with convenient communication!

Service Advantages

• Omnichannel chats. All communication with customers in one place: messengers, mail, social networks.
• Sales chat funnels. Automate lead processing and increase conversion to deals.
• Simple support bots. Answer common questions 24/7, free up managers.
• Convenient integration. Easy to connect to the website, social networks and other services.

Main Parameters

• Messengers in priority
• Chat automation
• Integration with SugarCRM
• Convenient omnichannel
• Chatbots for leads

Looking for a SugarCRM alternative? OneBox OS is a CRM/ERP platform that unifies processes, telephony, inventory management, and document flow. All in one solution for effective business management.

Service Advantages

• All in one place. CRM, ERP, telephony, inventory - for businesses of any size.
• Full automation. Manage business processes from order to report, without the routine.
• Flexible settings. Customize the system to the needs of your specific business, easily.
• Integration and API. Easily integrate OneBox OS with other services.

Main Parameters

• Universal CRM/ERP
• Telephony integration
• Process automation
• Online inventory management
• Document management in the system

HubSpot CRM - a free CRM system with powerful tools for marketing, sales, and customer support. Looking for an alternative to SugarCRM? HubSpot offers wider functionality and integration in a single platform!

Service Advantages

• Free CRM core. Get started with a powerful CRM at no upfront cost to understand its value.
• Everything in one place. Marketing, sales, and customer support - a single platform for coordinated work.
• Full integration. All tools work together, providing a seamless customer experience.
• Scalability. Expand your capabilities as your business grows, with flexible pricing plans.

Main Parameters

• Free CRM system
• Marketing automation
• Sales integration
• 24/7 customer support
• Analytics and reports

Looking for a SugarCRM replacement? Freshworks CRM (Freshsales) - CRM with telephony, email and AI. Automate sales, manage contacts, and increase profits. Try it for free!

Service Advantages

• Built-in telephony. Call customers directly from the CRM, record conversations, and analyze them.
• Email marketing. Send personalized mailings, track opens and clicks.
• AI assistant. Automate routine tasks, get helpful tips and predictions.
• Easy to use. Intuitive interface, quick setup and team training.

Main Parameters

• Intuitive interface
• Sales automation
• AI assistant for leads
• Built-in telephony/email
• Price/quality SugarCRM

Bitrix24 - CRM and workspace in one! Manage sales, communicate with customers through the contact center and organize projects. A great alternative to SugarCRM with broader functionality.

Service Advantages

• Full set of tools. CRM, tasks, chat - all in one place for your business.
• выгодная цена. Savings on the integration of various services, affordable rates.
• Convenient integration. Easy connection of mail, telephony and social networks.
• Simple automation. Create triggers and rules to simplify routines.

Main Parameters

• Open source/flexibility
• Free start
• Integration
• Business automation
• User-friendly interface

SalesDrive - CRM for e-commerce. Integrations with marketplaces, delivery services, payment systems, and warehouse management. Manage sales effectively! An alternative to SugarCRM for your online store.

Service Advantages

• Integration with marketplaces. Manage orders from Rozetka, Prom.ua and others in one place.
• Delivery automation. Track Nova Poshta, Ukrposhta shipments in CRM.
• Online warehouse management. Control product balances and avoid shortages.
• Financial control. Analyze profits, expenses and business profitability. SalesDrive.

Main Parameters

• CRM for e-commerce
• All-in-one integrations
• Sales automation
• User-friendly interface
• 24/7 customer support

KeepinCRM is a simple CRM for small and medium-sized businesses. Manage customers, tasks, deals, warehouse, and finances in one place. Looking for a SugarCRM alternative? KeepinCRM is a great solution!

Service Advantages

• Convenient interface. Intuitive, easy to learn and use every day.
• Comprehensive solution. Manage customers, deals, tasks, and finances in one place.
• Sales automation. Increase sales efficiency and increase profits.
• Cost optimization. Affordable price without unnecessary features, saving SME resources.

Main Parameters

• Simple integration
• Intuitive interface
• Sales automation
• Warehouse management
• Financial accounting

SugarCRM - An open architecture CRM system designed for B2B sales. Flexible customization and integration make it a popular choice. Looking for a SugarCRM alternative? Consider other solutions!

Service Advantages

• Open source. Full freedom of settings, integrations and refinements for business needs.
• B2B specialization. Optimized for complex sales cycles and the needs of large companies.
• Scalability. Grow with CRM, adapting the system to new challenges.
• Flexible platform. Easily integrates with other systems, ensuring data integrity.

Main Parameters

• Open source
• B2B sales
• Flexible settings
• Business automation
• Integration with services

Capsule CRM - lightweight CRM, ideal for small businesses. Manage contacts, deals, and projects without unnecessary complexity. Looking for a simple alternative to SugarCRM? Capsule is a great choice!

Service Advantages

• Simple interface. Intuitive design for easy data handling.
• Data centralization. All customer information in one place.
• Convenient management. Easily manage contacts, deals, and projects.
• Fast support. Prompt assistance from our team of experts.

Main Parameters

• Intuitive interface
• Easy to use
• Easy to set up
• Affordable price
• Effective for small businesses

Microsoft Dynamics 365 Sales - CRM system for sales automation. Deep integration with other Microsoft 365 and Copilot products. SugarCRM alternative for big business. Optimize your sales funnel and increase team productivity!

Service Advantages

• Integration with Microsoft. Easily work with Outlook, Teams, Excel and other familiar tools.
• Copilot in sales. AI assistant that provides tips and automates routine, increasing efficiency.
• Scalability of the solution. CRM will grow with your business, adapting to changing needs.
• Advanced analytics. Get deep data insights to make informed decisions.

Main Parameters

• Integration with Office 365
• Wide CRM functionality
• Sales automation
• Analytics and reports
• Copilot for sales

Streak CRM - CRM system integrated directly into Gmail. Organize correspondence, manage sales and track customers with custom pipelines without leaving your email. A great alternative to SugarCRM for those who work with Gmail.

Service Advantages

• Integration with Gmail. Work with CRM directly in your email without switching between tabs.
• Custom pipelines. Customize sales stages to fit your unique process.
• Ease of use. Intuitive interface, quick team training.
• Contact Tracking. Manage communications and customer interaction history.

Main Parameters

• Integration with Gmail
• Pipelines in email
• SugarCRM analogue
• Custom stages
• Ease of setup

Odoo CRM - This is the CRM module within the Odoo ERP system. A comprehensive solution for automating sales, marketing, and customer service. An alternative to SugarCRM with broader functionality and integration into a unified enterprise management system.

Service Advantages

• Single Platform. Manage all business processes from one place, without integrations.
• Full Integration. CRM is organically linked with other Odoo ERP modules.
• Flexible Customization. Adapt the CRM to the specific needs of your business.
• Scalability. Easily expand CRM functionality as your company grows.

Main Parameters

• Open Source
• Flexible ERP
• Full Integration
• Easy Start
• Scalability

Looking for a SugarCRM alternative? NetHunt CRM integrates with Gmail, providing lead management, sales funnel, and automation capabilities directly in your inbox. Organize customer work more efficiently!

Service Advantages

• Gmail integration. All customer work in a familiar interface, without switching.
• Time saving. Sales and marketing automation directly in your email.
• Clear reports. Control sales funnels and team performance.
• Easy start. Quick setup and intuitive interface.

Main Parameters

• CRM in Gmail
• Integration with Google
• Sales automation
• Convenient funnels
• Lead management

Pipedrive - CRM that helps you close more deals! Visualize your sales process with intuitive pipelines. Focus on what matters and turn leads into customers. Great SugarCRM alternative for growing your business.

Service Advantages

• Visual pipeline. Clearly see where deals are, easily manage the sales process.
• Clear analytics. Get sales performance reports, forecast revenue.
• Simple interface. Intuitive, quick team training, instant results.
• Automation of routine. Free yourself from repetitive tasks, focus on customers.

Main Parameters

• Easy transition from SugarCRM
• Intuitive interface
• Visualization of the sales funnel
• Increased deal conversion
• Fast integration

Vtiger CRM - A comprehensive platform for sales, marketing, and customer support. Looking for a SugarCRM alternative? Vtiger offers a wide range of tools for customer relationship management and business process automation.

Service Advantages

• Comprehensive solution. Integrates sales, marketing, and support in one system for better coordination.
• Cost savings. Get a powerful CRM without high implementation costs.
• Increased productivity. Automate routine tasks and focus on business development.
• User-friendly interface. Intuitive design for quick team training.

Main Parameters

• SugarCRM alternative
• CRM for business
• Sales + Marketing + Help Desk
• Process automation
• Customer support

Insightly - CRM for small and medium-sized businesses with project management. Integrates with popular services like Google Workspace and Microsoft 365. Looking for a SugarCRM alternative? Insightly might be your solution!

Service Advantages

• Intuitive interface. Easy to learn and quick to get started, saving time on adaptation.
• CRM + projects together. Manage clients and projects in one place for better coordination.
• Integrations with everything. Connect Insightly with your favorite tools for efficiency.
• Scaling for SMB. A solution that grows with your business, without unnecessary costs.

Main Parameters

• CRM for SMB
• Projects + integrations
• SugarCRM alternative
• Easy start
• Flexible platform

Creatio (Sales) - low-code CRM platform for sales automation. Optimize business processes and increase team efficiency with this powerful tool. Considering SugarCRM alternatives? Creatio is an excellent choice!

Service Advantages

• Simple automation. Automate business processes without code, adapt the system to your needs.
• Flexible settings. Easily change the system, adapt to market changes, grow your business.
• Fast implementation. Get CRM up and running quickly, integrate with existing services.
• Full platform. Sales, Marketing, Service - all in one system, seamless integration.

Main Parameters

• Sales automation
• Flexible settings
• Fast implementation
• No-code integration
• Process-driven CRM

Close - CRM for sales teams, focused on calls and email newsletters. Looking for a SugarCRM alternative? Close offers powerful tools to automate sales and improve customer communication.

Service Advantages

• Convenient interface. Intuitive design, quick learning.
• Powerful telephony. Built-in calls, recordings and analytics.
• Sales automation. Email newsletters, funnels, tasks - all in one place.
• Focus on sales. Increase team efficiency, more deals.

Main Parameters

• Intuitive interface
• Sales automation
• Telephony integration
• Email newsletters
• Real-time reporting

Copper - CRM built for Google Workspace. Deep integration with Gmail makes it an ideal SugarCRM alternative for teams that rely on Google for sales and customer management.

Service Advantages

• Gmail integration. Manage sales right from your inbox without switching between windows.
• Automatic data collection. Copper automatically collects contacts and deal information.
• User-friendly interface. Intuitive design for easy navigation.
• Full integration with Google. Easily sync contacts, calendar, and other Google services.

Main Parameters

• Gmail integration
• Ease of use
• Task automation
• Deal tracking
• Reporting and analytics

Looking for a simple alternative to SugarCRM? Nutshell is a CRM and email marketing in one solution, created for B2B teams. Automate sales, improve communication and close more deals. Try Nutshell instead of SugarCRM!

Service Advantages

• Intuitive interface. Easy to use, quick team training.
• Full sales cycle. CRM + email marketing in one solution for B2B.
• Automation of routine. Automates tasks, freeing up time for sales.
• Detailed analytics. Track sales and marketing performance.

Main Parameters

• Intuitive CRM
• B2B orientation
• Email marketing
• Sales automation
• Simple implementation